31 Kiehls Reviews & Complaints

4.1 31 votes
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Monroe Hull
Monroe Hull
3 hours ago
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It works well as advertised.

Kaitlynn Serrano
Kaitlynn Serrano
4 hours ago
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The price and the effectiveness of the sunscreen have passed my standards. Cheap and functional

Maisie Wood
Maisie Wood
1 day ago
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This product works so well on my skin. Definitely would recommend.

Drew
Drew
2 days ago
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Kiehl’s Ultra Facial Cream is like that reliable friend—always there, but not super exciting. It hydrates well, but for the price, I expected more glow. The Midnight Recovery Oil smells amazing, though!

Nathan Clark
Nathan Clark
7 days ago
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The Facial Fuel line wakes my skin up in the morning. Cooling, clean-feeling, and lasts a while.

Evangeline I.
Evangeline I.
18 days ago
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Ideal for oily or acne-prone skin, this gel cream makes my skin hydrated without a greasy feel.

Stacy Peak
Stacy Peak
19 days ago
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Kiehl’s never disappoints. Their products feel natural and soothing, especially their moisturizers and cleansers. The scent is very mild and earthy. My skin always feels balanced and clean after using them. It’s a reliable brand that works well for all skin types.

Alana
Alana
27 days ago
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When will your team respond? Used to love this brand but not after the breakout and silence.

Korina
Korina
29 days ago
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After seeing numerous ads and hearing friends rave about Kiehl’s, I decided to try their Ultra Facial Cream. It’s incredibly hydrating without feeling greasy. My skin feels soft and looks more radiant. It’s become a staple in my skincare routine.

Harold
Harold
1 month ago
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I’ve been using Kiehl’s face wash for a while, and I must say, it’s one of the gentler ones I’ve tried. My skin feels clean but not dried out after use. It’s a little more expensive than I’d like, but for the results, I think it’s worth it. I’ll keep using it for now

Therese H.
Therese H.
1 month ago
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i tried the ultra facial cream, and it really helped with my dry skin.it’s thick but not greasy, and my face feels soft all day.also love the midnight recovery oil; smells nice and makes my skin glow in the morning.

Mikha
Mikha
2 months ago
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Products are average

Cressida Delaney
Cressida Delaney
2 months ago
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Overrated and overpriced. Their moisturizers feel nice at first but don’t provide lasting hydration. Some products have a lot of fragrance, which irritated my skin. I expected more from such a well-known brand.

Lina E.
Lina E.
3 months ago
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Their moisturizers and serums are super hydrating. 

Louisa Finch
Louisa Finch
3 months ago
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Their moisturizers are hydrating, and the face creams feel nice. Some products work great, but others seem overpriced for what they do.

Mabel N.
Mabel N.
3 months ago
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I appreciate the detailed instructions and organized layout, but the packaging is excessive, and I’d rather see a lower price. 

Hilda Denverson
Hilda Denverson
4 months ago
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I love everything about these products—the texture, the results, and how my skin feels!

Sandra C.
Sandra C.
4 months ago
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The Midnight Recovery Concentrate smells wonderful and provides a nice boost of hydration overnight. 

Jane
Jane
5 months ago
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My skin got irritated during the first week of using

Mal Y.
Mal Y.
5 months ago
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The Kiehl’s Ultra Facial Cream is a decent moisturizer

Joann C.
Joann C.
5 months ago
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The price is reasonable for the quality, and a little goes a long way

Aimee
Aimee
5 months ago
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Overhyped products

Ally F.
Ally F.
6 months ago
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 It’s a solid moisturizer for everyday use, but it doesn’t have any wow factor for addressing specific skin concerns like anti-aging

Shiela B.
Shiela B.
1 year ago
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I recently revamped my skincare routine with Kiehls, and the changes have been incredible!

Savannah P.
Savannah P.
1 year ago
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Good product but terrible customer service.

Annissa M.
Annissa M.
1 year ago
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I commend the shop for their high-quality formulation. Really effective and it goes well with sensitive skin.

Raven F.
Raven F.
1 year ago
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Their stuff actually works – that Ultra Facial Cream? Lifesaver.

Jude Pine
Jude Pine
1 year ago
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I love their cleanser – does the job well of removing dirt and make up.

Abigail Henry
Abigail Henry
1 year ago
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used it before bed and woke up with soft skin. It does the job.

Ella Grace
Ella Grace
1 year ago
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Unfortunately, this cleanser didn’t work for me. It left my skin feeling tight, and I didn’t notice any improvement in my complexion.

Caroline
Caroline
1 year ago
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Their facial creams are okay for my sensitive skin. However, you can easily finish the whole bottle so you need to buy more.