4.1
48
votes
Rating
48 Kiehl’s Reviews & Complaints
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Copyright © 2026 Exposing Skincare
Copyright © 2026 Exposing Skincare
They recently reformulated the ultra facial toner, and it completely ruined a product I used to love. The new formula contains ingredients that leave my face stinging, bright red, and incredibly tight.
My face woke up covered in tiny, itchy red bumps and felt like it was on fire. For a brand that markets itself as an old school apothecary, putting known skin irritants into a night serum is incredibly deceptive.
Kiehl’s products are simple, effective, and rarely disappoint. The Ultra Facial Cream keeps my skin hydrated all day without feeling greasy, which is exactly what I look for in a moisturizer.
Kiehl’s has always been a dependable brand for me. The moisturizers work well without feeling heavy, and I appreciate that most of the products focus more on performance than flashy marketing.
Kiehl’s has always been a reliable brand for me because the products feel straightforward and effective without too much hype. The Ultra Facial Cream especially kept my skin hydrated without making it greasy.
The Ultra Facial Cream worked really well on dry patches during winter and layered nicely under makeup.
The Ultra Facial Cream saved my skin during colder months. No irritation, no heavy feeling. Customer service was also responsive when my order got delayed.
The Ultra Facial Cream has been really reliable for my dry skin, especially at night. Nothing fancy but it works and doesn’t irritate me.
I’ve been using the Ultra Facial Cream for months now and it’s one of the few moisturizers that doesn’t break me out. Simple but reliable.
Tried the Kiehl’s Ultra Facial Cream during winter and wow, it actually saved my skin. Super hydrating without being greasy. Only downside? The price kinda hurts when you’re not skipping school to make money. Still, it’s a solid everyday cream. Would recommend… especially if you’re faking a sick day.
I like their products but some feel overpriced for basic formulas. Still, very gentle and safe for sensitive skin.
I like how consistent the products are. No irritation.
Simple but effective. My skin feels balanced and hydrated without irritation.
Cooling and relaxing to the skin.
I higly recommend this facial skin. It’s effective for sensitive skin.
The facial cream is good for my sensitive skin and the scent is also pleasing.
Kiehl’s Ultra Facial Cream is a go-to for winter.
It works well as advertised.
The price and the effectiveness of the sunscreen have passed my standards. Cheap and functional
This product works so well on my skin. Definitely would recommend.
Kiehl’s Ultra Facial Cream is like that reliable friend—always there, but not super exciting. It hydrates well, but for the price, I expected more glow. The Midnight Recovery Oil smells amazing, though!
The Facial Fuel line wakes my skin up in the morning. Cooling, clean-feeling, and lasts a while.
Ideal for oily or acne-prone skin, this gel cream makes my skin hydrated without a greasy feel.
Kiehl’s never disappoints. Their products feel natural and soothing, especially their moisturizers and cleansers. The scent is very mild and earthy. My skin always feels balanced and clean after using them. It’s a reliable brand that works well for all skin types.
When will your team respond? Used to love this brand but not after the breakout and silence.
After seeing numerous ads and hearing friends rave about Kiehl’s, I decided to try their Ultra Facial Cream. It’s incredibly hydrating without feeling greasy. My skin feels soft and looks more radiant. It’s become a staple in my skincare routine.
I’ve been using Kiehl’s face wash for a while, and I must say, it’s one of the gentler ones I’ve tried. My skin feels clean but not dried out after use. It’s a little more expensive than I’d like, but for the results, I think it’s worth it. I’ll keep using it for now
i tried the ultra facial cream, and it really helped with my dry skin.it’s thick but not greasy, and my face feels soft all day.also love the midnight recovery oil; smells nice and makes my skin glow in the morning.
Products are average
Overrated and overpriced. Their moisturizers feel nice at first but don’t provide lasting hydration. Some products have a lot of fragrance, which irritated my skin. I expected more from such a well-known brand.
Their moisturizers and serums are super hydrating.
Their moisturizers are hydrating, and the face creams feel nice. Some products work great, but others seem overpriced for what they do.
I appreciate the detailed instructions and organized layout, but the packaging is excessive, and I’d rather see a lower price.
I love everything about these products—the texture, the results, and how my skin feels!
The Midnight Recovery Concentrate smells wonderful and provides a nice boost of hydration overnight.
My skin got irritated during the first week of using
The Kiehl’s Ultra Facial Cream is a decent moisturizer
The price is reasonable for the quality, and a little goes a long way
Overhyped products
It’s a solid moisturizer for everyday use, but it doesn’t have any wow factor for addressing specific skin concerns like anti-aging
I recently revamped my skincare routine with Kiehls, and the changes have been incredible!
Good product but terrible customer service.
I commend the shop for their high-quality formulation. Really effective and it goes well with sensitive skin.
Their stuff actually works – that Ultra Facial Cream? Lifesaver.
I love their cleanser – does the job well of removing dirt and make up.
used it before bed and woke up with soft skin. It does the job.
Unfortunately, this cleanser didn’t work for me. It left my skin feeling tight, and I didn’t notice any improvement in my complexion.
Their facial creams are okay for my sensitive skin. However, you can easily finish the whole bottle so you need to buy more.