93 Fivewan Reviews & Complaints
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Feedback on Fivewan is mixed.
A few find it surprising and effective—tightening, brightening, soothing undereye area, gentle enough for sensitive skin.
Others say it’s cheap-feeling, greasy, or minimally hydrating, with results that are mild or inconsistent.
Eye patch adhesion, hydration longevity, and value become recurrent concerns.
Overall takeaway: Offers gentle hydration and refreshment, but targeted benefits are subtle—worth trying small before investing fully.
* Generated from real customer experiences.
Saw this brand online and figured I’d give it a shot since the price wasn’t too bad. Shipping took longer than expected, which was my first red flag.
The product itself felt kinda basic. Not bad, just nothing special. I didn’t notice any real difference in my skin after about a month.
Also had a weird experience with customer service, they took forever to respond. I wouldn’t say it’s terrible, just not something I’d go out of my way to buy again.
This is one of the best moisturizers I’ve tried. It hydrates the skin well and gives a beautiful glow.
Fivewan device is easy to use at home, and makes the skin feel a lot smoother and better.
It works fine as a moisturizer but I didn’t notice major changes in my skin.
The product worked well as a moisturizer but I didn’t notice a big difference in fine lines yet. I think it might take longer to see visible results.
I dont get the hype. FiveWan made my face super itchy and red within a day. I stopped using it asap. I think my sister can use it fine but for me it was a big no. Wish I could return it.
It’s decent for everyday moisture, but I didn’t notice a big change beyond basic hydration.
Fivewan is easy on my skin and doesn’t cause any irritation. My face feels more hydrated after a few days of using it.
I tried Fivewan after seeing an ad on insta. It was ok but not wow for me. My beleived it helped a bit with redness on cheeks but I feel like I needed more than one thing to really see changes. Also the texture was kinda thick for daytime under sunscreen. Might work better if you have really dry skin tho.
Okay the Plumping Serum i got from a influencer ad made me kinda skeptical but it actually helped plump my smile lines after 3 weeks. At first it felt sticky and i though “this sucks” but after about week 2 it soaked in better. Might be personal tho cause i have dry skin. A lil pricey but i think worth trying if ur into serums.
Tried the Fivewan Red Ginseng Serum cuz my friend swore by it. Texture is nice and sinks in fast. But idk if I saw big changes?? Maybe a little glow but not life changing. Bottle is cute tho. Might be better for someone older than me.
I started using the Fivewan LED Facial Mask after my cousin said it helped her wedding breakouts. I wore it while watching reality tv at night and my husband said I looked like a robot lol. After about a month my chin acne calmed down alot. The nose part doesnt sit right on me tho so I gotta hold it sometimes which is annoying.
LED mask felt hot and straps pulled my hair. Used twice and gave up.
Ordered the LED Face Mask from Fivewan after seeing it on TikTok at 1am, no self control. It looks scary when its on not gonna lie. I have been using the red light setting like 4 times a week. My breakouts around my chin are less angry looking now. Strap is kinda awkward and slides if I move too much. But for the price compared to spa treatments I feel like its worth trying.
I bought the Fivewan Vitamin C Serum off Amazon because my skin was looking dull and I had sun spots from not wearing sunscreen in my 20s (regrets). It’s actually pretty good?? I wasnt expecting much.
It has a slight citrus smell and it feels light. No burning. After about 3 weeks my skin looked brighter and my spots werent as obvious. I also feel like it helped with little acne marks.
Only issue is the dropper leaks sometimes and gets sticky around the bottle. Annoying but not a deal breaker.
Fivewan face cream felt smooth but heavy. Better for night use. I woke up hydrated but didnt see long term changes. Jar lasted a decent amount of time.
The miracle cream felt cool at first but after a few uses my cheeks looked kinda weird like slightly darker? maybe im imagining it. the renew serum is ok but wasnt wow. i keep trying it thinking maybe it will help the patchy dryness by my chin but not really yet.
I bought Fivewan skincare during a Christmas promotion. The serum and moisturizer are lightweight but effective. My skin looks more hydrated since I started using them.
This might be great for people just starting skincare or wanting something super gentle.
I am having trouble contacting customer service on this one since they do not respond at all
I don’t think this brand is legit at all since it does not have its own website
Hard to find info about the brand, and the instructions weren’t in English. I stopped using it after a few days.
I literally never heard of this brand and got it in a subscription box. It’s actually not bad?? Used the eye cream and it didn’t sting or puff. Name sounds like a Star Wars character tho 😂.
As someone who always struggles with dark circles and puffiness under my eyes, I have tried countless products but none have worked as well as these eye masks. Not only do they instantly reduce the appearance of dark circles and wrinkles, but they also provide much needed hydration to my under eye area.
I saw an ad for this on Facebook and didn’t think much of it until my niece said her dermatologist actually recommended it. Gave it a shot and I was surprised—my skin felt tighter and looked brighter after just a few uses. It’s a hidden gem.
Heard about Fivewan on TikTok and decided to try. The eye cream is ok, didn’t irritate my skin which is a plus. But I haven’t noticed a big difference. Maybe it takes more time? Not bad, just not amazing yet.
got fivewan’s eye patches.they feel cool and refreshing.but they tend to slide off easily.
got fivewan’s eye patches.they feel cool and refreshing.but they tend to slide off easily.
Gentle and works well without causing irritation.
Not a fan. The products felt cheap, and they didn’t hydrate my skin like I expected. There are way better brands at the same price point. Wouldn’t repurchase.
Good quality and smells nice. My skin felt hydrated, and the texture improved.
Some of their products are lightweight and absorb quickly, but others feel greasy. The results vary depending on the product.
Don’t expect too much out of these products
I had high hopes, but unfortunately, these products didn’t work for me.
no improvement after a month
The serum feels lightweight and smells nice, but I didn’t see noticeable brightening after a month of use. It’s hydrating but not strong enough for hyperpigmentation
The Fivewan Anti-Aging Serum absorbs quickly, but I didn’t see noticeable results after a few weeks.
The mild formula is perfect for sensitive skin
Too expensive for my taste. Good products though
It’s inconvenient how it always falls off unless you sit entirely still
it gives a soothing effect on my skin it also reduces the puffiness in my undereye area
I really like the gel-like material of these eye masks because it prevents any liquid from dripping and doesn’t leave excess residue when you take them off, unlike the paper-based versions.
Felt greasy and didn’t work well under makeup
The issue with these eye patches is that it’s nearly impossible to position them under the eye without the sharp corner poking uncomfortably close. I actually have to cut off the entire corner to make them usable, which feels like such a waste of product. It’s disappointing because they could be great with a better design!
I’m not sure if I’m supposed to be lying down while using these eye patches, but I was hoping to find ones I could wear while staying active around the house. Unfortunately, they tend to slip from my under-eye area down to my cheeks. They do provide some benefits, but not as effectively as I had hoped.
This eye patch has a decent cooling effect for tired eyes and helps reduce some puffiness. However, the patches don’t stay in place—they slide off even if you’re lying down and completely still.
It leaves a greasy finish on my skin. I have to discontinue
Fivewan’s hydrating serum really plumps up my skin! It’s lightweight and absorbs quickly
This eye patch has a cooling, soothing feeling on the eye, and you can see quick results. This product definitely made the eye lines disappear. I’m definitely going to buy this Fivewan 24K eye patch again!
They were helpful, but I had to follow up a few times to get a response.
These products are fantastic! The cleanser is gentle yet effective, ideal for sensitive skin, and leaves no residue.
Bought Fivewan serum for my best friend, and she said it’s amazing!
The packaging came with dents and some damage to the product.
Bought their skin care set as a gift to my mom and she loved it!
The eye patch feels luxurious but the effects are not as grand as I expected
It’s affordable, so I’ll keep using it for now and see if it delivers longer-term
I’m not seeing major changes in my skin. It’s gentle, which I appreciate, but the results are subtle
Feel nice to the skin after use. But I don’t see significant effect on my skin
I had a reaction to their moisturizer. It was supposed to be for sensitive skin, but it caused breakouts and redness.
Their skincare line is decent but didn’t wow me.
I was skeptical at first, but Fivewan has been a pleasant surprise. Their products are deeply nourishing and have left my skin feeling soft, smooth, and well-moisturized.
The eye patch has the right formulation for my skin
I didn’t like the texture of their products
Fivewan’s anti-aging cream did nothing for me.
Not the best product I tried but it does its job so it’s good enough for the price I guess
I didn’t expect much at first but when I got to try it, the products work.
Not my cup of tea but try it for yourself it might be effective for your skin type
Amazing products! Will try more soon
My skin felt dry after a few hours. Not impressed for the price.
Fivewan’s 24K Gold Under Eye Patches soothe and moisturize my under-eye area, but I haven’t noticed much of a difference with my dark circles.
Fivewan’s eye patches are incredibly soothing and really help reduce puffiness and dark circles. It feels nice on the skin.
I’ve been using the Fivewan 24k gold under eye patches and observed a noticeable decrease in the puffiness in my under eye area and it feels moisturized and firmer. However, the patches tend to shift under my eyes which is quite annoying, the shape of the patches can also be improved to cover the entire under eye area.
I used Fivewan’s face masks, and while they felt refreshing, I didn’t see any lasting results.
The Fivewan facial mask left my skin feeling refreshed and rejuvenated.
Their moisturizer is amazing on my skin!
I’m impressed. I saw lots of negative reviews but good thing I did not listen
I don’t see any results after one month!!
Glad I tried this product because it is unfamiliar to me but seeing some reviews I had to try the products and so far so good.
Poor customer service. I tried to return the products for bad packaging resulting to spillage but did not receive a reply.
I cant see any result ! I already done using one of their products seems no result after all.
Effect makes me smile ! i love how gentle their eye treatment works!
I love the effect on my skin. still waiting for better results
A lot of improvement on my skin using their products!
Didn’t see any difference after using Fivewan’s 24k Gold Under Eye Patches.
I didn’t see any noticeable improvement in my skin. Save your money and invest in more effective brands.
Didn’t see much improvement by using this product.
Their facial cleanser is just okay. It does the job but it’s not as effective as other products.
Fivewan’s 24k Gold Under Eye Patch is amazing for me. I can feel the firmness on my under-eye after using it.
I love the product just a little problem with the packaging because of its sharp corners.
I always struggled with dark circles and puffiness, but this eye cream has been a savior.
Not working for me. I tried using for two weeks and there are no improvements.
The eye patches are useless. I’d rather use the eye creams than this one to have a lasting effects.
It’s a must-have for me. Really soothed my under eyes and gave it a lift.