74 Fivewan Reviews & Complaints


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3.3 74 votes
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Halle Dalton
Halle Dalton
7 days ago
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I am having trouble contacting customer service on this one since they do not respond at all

Freya Taylor
Freya Taylor
14 days ago
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I don’t think this brand is legit at all since it does not have its own website

Dean Franklin
Dean Franklin
21 days ago
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Hard to find info about the brand, and the instructions weren’t in English. I stopped using it after a few days.

Ronnie B.
Ronnie B.
26 days ago
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I literally never heard of this brand and got it in a subscription box. It’s actually not bad?? Used the eye cream and it didn’t sting or puff. Name sounds like a Star Wars character tho 😂.

Claire Johnson
Claire Johnson
29 days ago
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As someone who always struggles with dark circles and puffiness under my eyes, I have tried countless products but none have worked as well as these eye masks. Not only do they instantly reduce the appearance of dark circles and wrinkles, but they also provide much needed hydration to my under eye area.

Jorie Tannis
Jorie Tannis
1 month ago
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I saw an ad for this on Facebook and didn’t think much of it until my niece said her dermatologist actually recommended it. Gave it a shot and I was surprised—my skin felt tighter and looked brighter after just a few uses. It’s a hidden gem.

Trisha G.
Trisha G.
1 month ago
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Heard about Fivewan on TikTok and decided to try. The eye cream is ok, didn’t irritate my skin which is a plus. But I haven’t noticed a big difference. Maybe it takes more time? Not bad, just not amazing yet.

Linnie Bannister
Linnie Bannister
2 months ago
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got fivewan’s eye patches.they feel cool and refreshing.but they tend to slide off easily.

Allyssa
Allyssa
2 months ago
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got fivewan’s eye patches.they feel cool and refreshing.but they tend to slide off easily.

Camila Luddington
Camila Luddington
2 months ago
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Gentle and works well without causing irritation.

Coraline Astor
Coraline Astor
3 months ago
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Not a fan. The products felt cheap, and they didn’t hydrate my skin like I expected. There are way better brands at the same price point. Wouldn’t repurchase.

Arlette Sangie
Arlette Sangie
3 months ago
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Good quality and smells nice. My skin felt hydrated, and the texture improved.

Nora B.
Nora B.
4 months ago
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Some of their products are lightweight and absorb quickly, but others feel greasy. The results vary depending on the product.

Carla
Carla
4 months ago
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Don’t expect too much out of these products

Paulina
Paulina
4 months ago
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I had high hopes, but unfortunately, these products didn’t work for me.

Amelia Clark
Amelia Clark
5 months ago
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no improvement after a month

Cornelia
Cornelia
5 months ago
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The serum feels lightweight and smells nice, but I didn’t see noticeable brightening after a month of use. It’s hydrating but not strong enough for hyperpigmentation

Melina
Melina
5 months ago
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The Fivewan Anti-Aging Serum absorbs quickly, but I didn’t see noticeable results after a few weeks. 

Nancy G.
Nancy G.
6 months ago
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The mild formula is perfect for sensitive skin

Avril
Avril
6 months ago
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Too expensive for my taste. Good products though

Cady H.
Cady H.
6 months ago
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It’s inconvenient how it always falls off unless you sit entirely still

Phoebe
Phoebe
6 months ago
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it gives a soothing effect on my skin it also reduces the puffiness in my undereye area

Ruby. T.
Ruby. T.
7 months ago
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I really like the gel-like material of these eye masks because it prevents any liquid from dripping and doesn’t leave excess residue when you take them off, unlike the paper-based versions.

Jayna E.
Jayna E.
7 months ago
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Felt greasy and didn’t work well under makeup

Janette Ayron
Janette Ayron
7 months ago
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The issue with these eye patches is that it’s nearly impossible to position them under the eye without the sharp corner poking uncomfortably close. I actually have to cut off the entire corner to make them usable, which feels like such a waste of product. It’s disappointing because they could be great with a better design!

Vania L.
Vania L.
7 months ago
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I’m not sure if I’m supposed to be lying down while using these eye patches, but I was hoping to find ones I could wear while staying active around the house. Unfortunately, they tend to slip from my under-eye area down to my cheeks. They do provide some benefits, but not as effectively as I had hoped.

Janet H.
Janet H.
7 months ago
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This eye patch has a decent cooling effect for tired eyes and helps reduce some puffiness. However, the patches don’t stay in place—they slide off even if you’re lying down and completely still.

Rosaline V.
Rosaline V.
7 months ago
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It leaves a greasy finish on my skin. I have to discontinue

Ellen L.
Ellen L.
7 months ago
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Fivewan’s hydrating serum really plumps up my skin! It’s lightweight and absorbs quickly

Monica
Monica
7 months ago
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This eye patch has a cooling, soothing feeling on the eye, and you can see quick results. This product definitely made the eye lines disappear. I’m definitely going to buy this Fivewan 24K eye patch again!

Libby Lockwood
Libby Lockwood
7 months ago
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They were helpful, but I had to follow up a few times to get a response.

Fanny B.
Fanny B.
7 months ago
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These products are fantastic! The cleanser is gentle yet effective, ideal for sensitive skin, and leaves no residue.

Missy Larson
Missy Larson
7 months ago
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Bought Fivewan serum for my best friend, and she said it’s amazing! 

Loretta
Loretta
7 months ago
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The packaging came with dents and some damage to the product.

Carson F.
Carson F.
7 months ago
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Bought their skin care set as a gift to my mom and she loved it!

Shania T.
Shania T.
7 months ago
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The eye patch feels luxurious but the effects are not as grand as I expected

Colin Dexter
Colin Dexter
8 months ago
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It’s affordable, so I’ll keep using it for now and see if it delivers longer-term

Hannah Garcie
Hannah Garcie
8 months ago
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I’m not seeing major changes in my skin. It’s gentle, which I appreciate, but the results are subtle

Mila
Mila
8 months ago
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Feel nice to the skin after use. But I don’t see significant effect on my skin

Shane Godfrey
Shane Godfrey
8 months ago
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I had a reaction to their moisturizer. It was supposed to be for sensitive skin, but it caused breakouts and redness.

Olivia D.
Olivia D.
8 months ago
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Their skincare line is decent but didn’t wow me. 

Amanda Gravitz
Amanda Gravitz
8 months ago
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I was skeptical at first, but Fivewan has been a pleasant surprise. Their products are deeply nourishing and have left my skin feeling soft, smooth, and well-moisturized.

Mariane
Mariane
8 months ago
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The eye patch has the right formulation for my skin

Carol Sanders
Carol Sanders
8 months ago
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I didn’t like the texture of their products

Zhavia
Zhavia
8 months ago
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Fivewan’s anti-aging cream did nothing for me.

Demi Carrington
Demi Carrington
8 months ago
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Not the best product I tried but it does its job so it’s good enough for the price I guess

Ivana Conway
Ivana Conway
8 months ago
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I didn’t expect much at first but when I got to try it, the products work.

Erika C.
Erika C.
8 months ago
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Not my cup of tea but try it for yourself it might be effective for your skin type

Denisse
Denisse
9 months ago
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Amazing products! Will try more soon

Isobel Channing
Isobel Channing
9 months ago
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My skin felt dry after a few hours. Not impressed for the price.

Amalia G
Amalia G
9 months ago
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Fivewan’s 24K Gold Under Eye Patches soothe and moisturize my under-eye area, but I haven’t noticed much of a difference with my dark circles.

Georgia
Georgia
9 months ago
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Fivewan’s eye patches are incredibly soothing and really help reduce puffiness and dark circles. It feels nice on the skin.

Lianne
Lianne
9 months ago
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I’ve been using the Fivewan 24k gold under eye patches and observed a noticeable decrease in the puffiness in my under eye area and it feels moisturized and firmer. However, the patches tend to shift under my eyes which is quite annoying, the shape of the patches can also be improved to cover the entire under eye area.

Joan F.
Joan F.
9 months ago
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I used Fivewan’s face masks, and while they felt refreshing, I didn’t see any lasting results.

Lovely G.
Lovely G.
9 months ago
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The Fivewan facial mask left my skin feeling refreshed and rejuvenated.

Diana
Diana
10 months ago
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Their moisturizer is amazing on my skin!

Sophia C.
Sophia C.
10 months ago
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I’m impressed. I saw lots of negative reviews but good thing I did not listen

Tabitha D.
Tabitha D.
10 months ago
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I don’t see any results after one month!!

Erika Burgensen
Erika Burgensen
1 year ago
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Glad I tried this product because it is unfamiliar to me but seeing some reviews I had to try the products and so far so good.

Addison M.
Addison M.
1 year ago
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Poor customer service. I tried to return the products for bad packaging resulting to spillage but did not receive a reply.

Daisy
Daisy
1 year ago
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I cant see any result ! I already done using one of their products seems no result after all.

Bella Fortier
Bella Fortier
1 year ago
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Effect makes me smile ! i love how gentle their eye treatment works!

Harriet Clark
Harriet Clark
1 year ago
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I love the effect on my skin. still waiting for better results

Grace Roberts
Grace Roberts
1 year ago
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A lot of improvement on my skin using their products!

Cassidy
Cassidy
1 year ago
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Didn’t see any difference after using Fivewan’s 24k Gold Under Eye Patches.

Madison Brown
Madison Brown
1 year ago
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I didn’t see any noticeable improvement in my skin. Save your money and invest in more effective brands.

Cassidy E.
Cassidy E.
1 year ago
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Didn’t see much improvement by using this product.

Janica C.
Janica C.
1 year ago
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Their facial cleanser is just okay. It does the job but it’s not as effective as other products.

Amelia D.L.
Amelia D.L.
1 year ago
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Fivewan’s 24k Gold Under Eye Patch is amazing for me. I can feel the firmness on my under-eye after using it.

Antionette F.
Antionette F.
1 year ago
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I love the product just a little problem with the packaging because of its sharp corners.

Alexandra W.
Alexandra W.
1 year ago
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I always struggled with dark circles and puffiness, but this eye cream has been a savior.

Lily Orlando
Lily Orlando
1 year ago
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Not working for me. I tried using for two weeks and there are no improvements.

Tyla F.
Tyla F.
1 year ago
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The eye patches are useless. I’d rather use the eye creams than this one to have a lasting effects.

V. Ray
V. Ray
1 year ago
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It’s a must-have for me. Really soothed my under eyes and gave it a lift.