90 CBgardn Reviews & Complaints
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Many users love the luxurious feel, elegant packaging, and hydrating, non-greasy formulas. Some report visible improvements in skin texture, tone, and radiance, especially with moisturizers and serums.
However, a larger group felt the eye creams and anti-aging treatments delivered only temporary tightening, then faded quickly, and some even likened the effect to dried glue.
Complaints include aggressive sales tactics, exorbitant pricing, no returns on ineffective results, and occasional irritation. Reviews heavily skew negative, with multiple mentions of scams or feeling ripped off after minimal results.
Overall takeaway: CBGardn offers a premium experience and pleasant textures, but most users warn that the results don’t justify the high cost, and caution against pushy sales tactics.
* Generated from real customer experiences.
I bought it from a mall store in CBgardn and then I found out I was ripped off by the commission-based seller and wanted to return the items but they said they don’t give refunds, they can only return the items for store credit. This is not how you do business!!!!!!!!
I was just scanned by them and have called my credit card company to contest this charge. I went to return my crappy stuff the next day and there was a big padlock on the door. Apparently they don’t pay the rent so they come for one day and are gone the next.
The credit card company says I will win
Apparently I fell for the high pressure sakes pitch as well. Got home and looked in the bag for my reciept…none.
She never had me go up to the counter. Brought the register receipt for me to sign and walked away with it. Never said anything about no returns. Said that the one eye application would last a week. My eye was back to normal the next day! Said the ” syringe” would last 3 years.
I went back that day to ask for my receipt and the gate to the store was shut…at 7:00 on a Friday (mall closes at 9)
Went back on Saturday…a totally different girl was there…Said she was just watching the store because the “owners” didn’t want to get fined for not being there due to circumstances I won’t say right now. THEN I saw the SMALL sign behind the counter that said no refunds. I feel stupid and angry at the same time. I kept saying that I couldn’t spend that much. They were very high pressure.
I plan on calling my credit card bank tomorrow. Wish me luck.
Not sure yet (2 weeks in) but seems like a marketing scam. Get you in the chair, put serum under your eye, fan it to speed drying process and voila, your wrinkles and puffiness are gone! But wait, as soon as it wears off or is washed off, wrinkles are back. It seems the drying process just tightens up the product pulling the skin taut and making the wrinkles seem to disappear. Feels similar to when you were in elementary school and spread Elmer’s glue on your hand. I’m trying to keep an open mind but am not expecting any drastic results in 2-3 months. We’ll see.
I just got scammed in Santa Fe for an amount I am too embarrassed to admit. So unlike me to fall for something like this! They are very good at breaking people down. I feel so traumatized by the whole experience…(Someone needs to take these businesses down. They are siphoning money away from legit businesses and the whole community.) Choosing 1 star but I would prefer a rating of negative value. I’d be willing to bet that some of the people giving high ratings are in on the scam!
I bought only 1 proficient, like the rest of the people on her, from a mall store. I purchased the syringe product that he used underneath my eyes. Yes. He did pressure, but got the product easy below asking price. Used the fan on me to. But the product I took home HAS worked! I was told to use it once a week at night. I’ve had it for almost 3 weeks. The puffiness under my eyes is so much better! I love it! But is way too expensive for my budget! Which makes me wonder if it is the same as the plexyderm, Peter Thomas Roth eye products. I have used the Roth products and it did work unroll I applied my liquid foundation. But am very pleased with during product! Don’t live in the town where I bought the product. My daughter lives close so may see if she can go to the mall, see if they are still there.
Sorry, truly sorry that you were unhappy with your purchases!
Same thing happened to me in Santa Fe, today. Offered a sample of foot cream, asked if I was interested in reducing puffiness & lines around the eyes…… gel, fan blah, blah, blah. I kept saying I really have to go. Super high pressure sales. Knew better but bought into it. I also feel traumatized by the experience:(
Same
Total scam. Bought the CbGardn gold eye cream in PA. Salesman on sidewalk encouraged me to come in for 5 minutes to try eye cream for my under eye puffiness and wrinkles. I’m 67 years old . Applied and did the quick dry fan and voila! Looked like it worked! Said it would last for 2 weeks! Said he would give it to me for half price as new customer. So I bought it for $400 which he said would last for 2 years! As the day went on I could feel the skin loosening. By night time and washing my face it was gone! Scamming the elderly. Feel very foolish. Not the type that has that kind of money or spends that kind of money! Shame on me. When paying I then saw the no return sign. Don’t waste your money on this. Will reach out to my credit card company but not expecting anything. When someone tries to get you in off the street should be a red flag right away. Don’t buy this product!
Hi. Same thing happened to me last Thursday. She said the one eye application would last a week. Back to normal the next day. Didn’t notice that there was no receipt in the bag til I got home. Went back to the store the next day…closed. Went back on Saturday afternoon and a random mall employee told me she was watching the store so the “owners ” didn’t get fined for not being there that day. THEN I saw the SMALL no refunds sign behind the counter. Didn’t see it before because my sales girl didn’t take me to the counter to pay, just brought me the register tape to sign. Saw many customers on REDDIT on this “company “. They are getting their credit card banks involved. I’m doing the same tomorrow. I feel stupid and angry at the same time!
I did the same thing felt like a fool and the product did not even ave enough in it to use 5 times. total Scam and rip off
What a racket, “Botox in a bottle” I can tell you as someone who worked for a plastic surgeon for many years this is just average products with trained high pressure salespeople that work on commissions. The ingredients are cheap, the first ingredient is water then carbomer (a filler) and propylene glycol which is a solvent use in things like antifreeze.
Flat out scammers! My credit card company is being very helpful in contesting the crap I purchased after being held hostage for over 2 hours!
Did you win? I just did the same thing yesterday and I am so upset with myself and want to bring the stuff back.
Thank you for letting people know! I spent $$ on these items and just like you, saw they did not work as promised. Of course they would not refund or return. I didn’t try the credit card company dispute charges like you did. i am very glad you were able to get your $$ back!!
they did a demo under my eye, looked great at first but washed off later. wrinkles came back. feels like a scam
I bought this product and have not used it because i decided it was too costly. I am embarrassed to say bu i know i got scammed. So it has not been one month yet, just got back from vacation and I called the salesperson that coerced me into buying this product. . she said that it cannot be returned because it was a medical product. i call that BS. i am of age now and i should have known better but gave in and purchased the products. What can I do? is there somewhere i can report this company? please advise
Hi. Same thing happened to me last Thursday at a store called BEELIVE in our mall. Said they were only there thru the holiday season.
I’m contacting my credit card bank tomorrow.
Good luck to you!
I bought the items from a mall store in Orange County CA and then I found out I was ripped off by the commission-based seller and wanted to return the items, but they said they don’t give refunds, they can only return the items for store credit. DON NOT STEP FOOT IN THESE CBGARDN STORES, THEY WII RIP YOU OFF BIG SCAMP OUTLET.
Hi. Same thing just happened to me last Thursday. I tried to find the BEELIVE company online….no such thing. Damn it. I’m mad. Contacting my credit card bank tomorrow.
I was sold the eye cream and the microexfoliant peel at Bend Beauty Spa. Both products are absolute garbage. I suspected that was going to be the case by how they operate on the sales aspect. Of course I won’t be back.
Got stopped by a cute, charming salesman at a mall kiosk selling the CbGardn products. I reluctantly let him apply the anti-wrinkle eye cream drying it with the little fan. I could see a difference, but I felt like I couldn’t close my eyes, it also felt it was burning my skin. He applied a serum which helped. He showed me the price on the box for $1500 but said he would give me a deal for $199. Like someone said you feel like you’re being held hostage they won’t let you go. I came to my senses finally got away and didn’t buy anything. I thought I’d check them out on Google and saw the numerous terrible reviews; also similar products are $44 on Amazon. Glad I didn’t fall for it.
Hi. Check out my story similar to yours as reply to Gwyn. I misspelled her name before. Sorry
Hi, same thing happened to me just last week. Read my story as a reply to Gwen on her post says 9 months ago. I’m new to this sight and didn’t realize I was replying to a post from that long ago.
Many on here seem to be contesting the charges. I’m calling my credit card bank tomorrow.
You can decide.
1) Exceptionally expensive! Hundreds of $$.
2) Yes, the results look and feel amazing!! (For about 2 hours). The you are back to where you began.
3) After using numerous items sold at a mall ( using high pressure sales tactics), there are no
noticeable differences.
4) You can find good skin care at highly less expensive prices.
Well I was supposedly given a years worth of this product for free for buying the red light therapy wand.(got one month) I was promised several free items even refunds on my prior purchases and nothing. I must always remember if it sound too good to be true it is usually isn’t, Won’t recommend this product.
Same here bought the whole thing . It was 4200 fit everything that’s not what they said . I got my bill tried to stop the payment process return unopened product within24 hours and that wasn’t going to happen they were gone. Bait and switch is what that is any they are getting away with it. They were all middle eastern and had this whole thing planned. I was recovering from chemo at the time and he said it would help. This is a predatory practice.
Yes, I also purchased the Evolve Red light. Between that and the products, after spending a pretty good amount of $$, I would not recommend. Way too expensive and you get get better items at lower prices.
BUYER BE AWARE!!
my skin looked the same as before
products are luxurious but didn’t deliver the dramatic results I was expecting for the price.
I had a terrible reaction to this cream. It left my skin red and irritated, and I saw no improvement in fine lines
I didn’t see any improvement in fine lines or wrinkles. Very disappointing.
I dont see any effects after using it for few weeks
Their products were overpriced and underwhelming, and I didn’t see any improvement in my skin’s texture or tone.
My mom and I had a very aggressive experience and every time we asked to leave we were denied. They complimented us and then pulled us in. I had work to go to out of the town we were in and I was 30 minutes late because the lady wouldn’t take no for an answer. it was so sketchy and forceful, there was a guy and girl sitting and watching us and it was very uncomfortable.
This is a business that operates in the shadows — refusing to provide receipts, ignoring follow-ups, and taking advantage of confusion to drain accounts. I’ve been asking for answers since July 18, and all I’ve gotten is silence.
If you are considering doing business with them, please protect yourself — record everything, don’t hand over your device, and be aware that once they charge you, you may never get clarity or your money back.
No improvements! total scam!
DO NOT BUY FROM BEE & CO. at Main Place in OC CA! THEY ARE RUNNING A DECEPTIVE, FRAUDULENT BUSINESS TO SCAM CUSTOMERS OUT OF THOUSANDS I was scammed by commission-based seller January 24, 2025.
FAKE “MONEY-BACK GUARANTEE” – PURE LIES!
Well…don’t I feel silly. I bought $500 worth of the stuff from Bee Co. I’m just going to smile and hit my forehead every time I use. I even said to them as I had the fan held to my eyeball. Kids this feels like glue stretching my skin. They gave me the “blah blah blah story” And I BOUGHT IT knowing better deep in my soul.
ps…girls always always listen to your gut
The CBGardn Eye Cream feels smooth and moisturizing, but it didn’t reduce puffiness or dark circles for me. It’s too pricey for the results
CBGardn products feel nice on the skin, but I didn’t see much improvement in my complexion after a few weeks of use.
CBGardn’s skincare line felt luxurious but did absolutely nothing for my skin.
CBGardn’s products look luxurious, but I didn’t notice any visible changes in my skin.
I tried returning their products because of spillage but I didn’t receive any response.
Wow, I am reading all these reviews and am sooo glad I didn’t fall for the high pressure sales and false promises! I too was approached by a woman working at one of these kiosks in our local mall. She lured me in with compliments of how nice my skin was! That’s a standard sales tactic and training protocol. Make the customer feel special, & gush over them. Yes, I too allowed her to apply the serum under my eyes and yes instant results. The results were short lived and the serum actually peeled! That being said the cost was way too high and I’m ashamed that had it been more reasonable I would likely have purchased the item. The sales person would not take no for an answer and kept reducing the price eventually pulling out a damaged box which she said she could sell to me for a very reduced price of $200. These sales people are way too aggressive and should be banned from shopping malls! I’m going to call our malls management to see if I can lodge a formal complaint. Next time I’m at the mall, I’m going to warn folks that they sucked in that they are a fraud to go do research before they buy!
waste! very little product – when i mentioned to the sales person bully that this product was just like plexaderm he looked at me with daggers in his eyes! run away when you see these people.
I was in Singapore and was influenced by a fast talk lady to purchase their product worth 5,000 USD. I bought it with a condition that I can change my mind if I want to return it as long as it is unopen. I went back the same day to return it and the owner said I could not return it because I purchased a “promotional product” Then I realized, I was scammed! My card was charged twice worth 500 USD, and then another 4,000 plus. I disputed this with my credit card company because I heard AMEX reimbursed one scammed customer when I googled. My credit card company is still investigating. This company is unethical and they are out to scam folks.
I bought it in port on a cruise. I had been using Plexiderm for under eye bags and was happy with it. The consultant said CB Satin costs the same but last three days! BULL! So paid $200 for this stuff. Consultant said it would last 18 months. Only lasted five months! I could’ve bought a lot of Plexaderm for that much. I only used it about once a week so what a screw!
High pressure sales. I don’t see the results claimed. No paperwork to backup a warranty – just receipts. You can get better results for less money using other products. Even the Dollar Tree retinol for $1.25 a package of ten applications works better. Buy a red light therapy device online for far less – one of the recommended versions is $114.
Very aggressive sales pitch. Product was fine, but not worth the money for me.
It gave me swelling and red bumps under my eye.
Nice guy. Just fancy packaging and way overpriced.
CB Microexfoliant Peel is a little too strong for me. I experienced redness right away.
The CBgardn Toner does not have any effect on my face and is way too expensive. I do not recommend this product; it’s a waste of money!”
I love that their products are natural. Will continue using it and update my reviews!
hmmmm… months ago & you have not updated your review as aforementioned!?
Not the effects I was hoping for. It left my skin feeling dry.
I don’t like how greasy the products are. It doesn’t suit my skin.
I had breakouts when i used their products.
I am very disappointed in the product. The product costs hundreds of dollars at the mall near me. The salespeople come close to attacking you once you are seated in their chairs. I have had equal or better temporary results from a product I have used for years, which I can purchase for just $89 a tube. I, too, did not have a receipt in the bag. Never again will I ever consider going into one of their stores. I was “given” a card for a one-hour “free” facial that I can book. Just thinking about the sales pressure during that “free hour” gives me hives.
CBGardn’s CBD beauty line has become part of my nightly ritual. The CBD Infused Cream calms my skin after long days in the sun. My complexion is calmer and more balanced, definitely worth trying if you’re into wellness-driven skincare!
I got the CBD Pain Relief Cream for my shoulder after starting crossfit again, bad idea btw. The cream smells a little herbal but not gross. First night I did not feel much but by day three my shoulder felt looser in the mornings. I use it before bed now. Only thing is the jar is small and I already see the bottom after 2 weeks which kinda sucks for the cost. But it does help more than the stuff from the drugstore I tried before.
I needed a gentle cleanser that doesn’t make my face feel tight. This one is perfect. I use tretinoin so my skin gets flaky and this didn’t irritate me. It’s nothing fancy but that’s the point. I’ve bought it twice already and it’s become a staple.
I have anxiety and mild joint aches from old sprains. I tried CBGardn oil after friend suggested it and its helped my sleep and ache better than i expected. I take small dose at night and i feel more relaxed and less stiff in mornings. The taste is bit earthy but nothing bad. Very glad i found it.
I bought at Iowa State Fair last August 2025. They forgot to refund me for the eye and cream $250. when I purchased the Elevareskin Red light for $2,500. which they starting price was $12,000. Had to go thru the fair to get a number to call. I did talk to someone, and they refunded me the $250. I called back later and complained that the stuff was not working, and the lady said she’d send me something better. I did get it, and it hasn’t worked at all. I have called several times and left messages and no return call back. I sent them before and 2-3 months later pictures like the lady asked and haven’t heard back yet. I sent them an email and told them how unhappy I am and want a full refund. I think I’ll contact the Iowa Fair board and let them know about the issues and not to have them back this year at the fair.
The products feel nourishing and use nice natural ingredients. My skin felt moisturized but I did not notice major changes in tone or texture. It is pleasant to use but results were subtle.
Tried CBGardn hoping for clearer skin. The oil felt nice but didn’t improve blemishes or texture noticeably. It might help a bit with dryness but I don’t think it’s powerful enough to fight deeper skin issues. Decent if you want basic nourishment but don’t expect big changes.
Bgardn’s eye cream felt light and had a smoothing effect, but I didn’t see much of a difference in my fine lines.
It’s okay. The moisturizer is decent, but I didn’t notice any major changes in my skin.
After using CBGardn’s cream, my skin became oily, and I experienced breakouts on my forehead.It felt heavy and clogged my pores.Not worth the price.
The product feels fancy but I didn’t see much change. Might work better for older skin. Pretty packaging though.
I first heard about CBGardn from my sister, who’s always testing out new skincare brands. She told me their products are super hydrating and work wonders on dry skin, so I decided to try their moisturizer. I have to say, I’m really happy with it! My skin feels soft and nourished, and I don’t get that tight, dry feeling I used to have in the mornings. The consistency is rich but not greasy, and a little goes a long way. The packaging is also really nice—it definitely has that high-end feel. My sister was right about this one
The Wrinkle Correcting Cream is hydrating but feels too heavy for daytime use.
Their face cream is rich but lightweight. It’s become my go-to moisturizer
It’s definitely pricey, but the high-quality results make it a worthwhile investment.
Tell yourself what you need to hear.
LOL
The Night Repair Cream is deeply nourishing and perfect for dry skin. It’s a bit thick, so I use it sparingly
It’s nice for sensitive skin, but don’t expect major transformations
Too heavy and didn’t absorb well. Not for me.
It’s okay, but for the price, I expected more.
The product quality is good, and I like the eco-friendly approach, but I didn’t see any major changes in my skin.
The packaging is nice, but the creams felt heavy and didn’t absorb well.
Products are good, but nothing extraordinary. I saw some improvement in skin texture, but not enough to justify switching from my usual routine.
CBGardn’s skincare line is beautifully packaged, but the results were underwhelming.
It didn’t work well for my combination skin. While it did provide some hydration, I found the formula to be too heavy and greasy, especially for daytime use.
I experienced smoother, more radiant skin upon waking, with a noticeable reduction in fine lines over time.
Thank you for the fast response to my concern
This cleanser is gentle to the skin, but you will feel clean and refreshed!
I haven’t tried it yet because the bottle spilled and I don’t think there’s anything left.
I took a before and after picture of using the products. The results did not disappoint.
The CBgardn CB Facial Toner offers a refreshing and hydrating experience, helping to balance and prepares my skin perfectly for serum and moisturizer.
CBGardn’s anti-aging serum is fantastic! My skin feels smoother and looks more radiant after just a few weeks. It’s worth every penny!
It works perfect for me,though the packaging is slightly damaged.
Great for sensitive skin. The products are gentle and mild compared to others I tried.
Amazing products! Highly recommended
Works great for me I also saw some positive results on my skin after just a few tries.
Since I started using this cream, people have been complimenting me nonstop. The results are truly impressive! Thank you, CBGardn!
I’ve tried so many anti-aging creams, but CBGardn’s serum really stands out! It feels rich without being greasy, and my skin has never felt smoother.
I was skeptical at first, but CBGardn’s anti-aging cream delivered beyond my expectations
I love their serum! It really hits my skin problems.
Great products! Definitely worth the wait
CBGardn is my top notch brand and trusted brand in years
CbGardn Serum really works a huge help for me.
CBgardn eye serum works perfect! You must try them also
I love how gentle the products are, very hydrating as well.
I’ve noticed a visible improvement in my skin’s texture and tone since using this moisturizer. Will purchase again.
Waking up with baby-soft skin! The overnight mask is a luxurious treat for nightly pampering.
Their eye serum is amazing. It helps get rid of dark circles and puffiness.
The young man put the serum under my eyes,when I woke up the next morning my eyes were worse than it was when he put it on. The puffines was crazy,it took two days to disappear.