5 The Ordinary Reviews & Complaints
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The Ordinary is known for low-cost, ingredient-focused products featuring popular actives such as retinoids, peptides, acids, and niacinamide.
The value is excellent, but the extensive selection and clinical naming system can make it easy for beginners to overcomplicate their routines.
Overall takeaway: Exceptional value for informed shoppers who understand how to use active ingredients.
* Generated from real customer experiences.
I started using their glycolic acid a few weeks ago and I can really see results! Great formulation
Choosing the right serum took longer than actually placing my order. Once I figured out what I needed, the product was simple to use and didn’t feel overly complicated.
I started using The Ordinary’s Niacinamide 10% + Zinc 1% serum to help with excess oil and visible pores. It took about a month of consistent use, but my complexion looked more even and my skin stayed balanced throughout the day. Adding the Natural Moisturizing Factors + HA moisturizer helped prevent dryness, creating a simple routine that delivered better results than I expected for the price.
There are so many products that choosing one was confusing. Thankfully, the website made it easier to compare ingredients, and I ended up finding something that suited my skin without overspending.
Great value for the price. The niacinamide serum noticeably reduced excess oil after a few weeks of consistent use.