12 The Ordinary Reviews & Complaints

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Teya C.
Teya C.
19 days ago
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The Ordinary was the first skincare brand that made me realize I had absolutely no idea what half the ingredients in my routine were doing. 😂 I bought three serums because they were inexpensive and thought, “How complicated can this be?” Very, apparently. I eventually simplified everything and started introducing products one at a time, and that made a HUGE difference in how much I actually enjoyed using them. I like that I can target specific things without spending a fortune, but I definitely think you need to do a little homework. My favorite products are the simple ones I can easily fit into my routine. My bathroom shelf has finally stopped looking like a science experiment.

Hayley Gomez
Hayley Gomez
1 month ago
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The Ordinary was my first real introduction to skincare ingredients, and I probably made the mistake of trying too many products at once. 😂 Once I simplified my routine, I liked the serum much more. The price makes it easy to try something new, but the formulas still need a little patience and research. It’s not a magic fix, but it’s useful skincare for the money.

Ian Sterling
Ian Sterling
1 month ago
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I love how affordable The Ordinary makes targeted skincare. There are so many products to choose from that it can be confusing at first, but once I found the right ingredients for my skin, I was really happy with the results.

Gracie F.
Gracie F.
1 month ago
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Cheap, straightforward and lasts ages. The Niacinamide + Zinc serum helped with how oily my forehead gets during the day, although it wasn’t an overnight difference. One warning: if I use too much it pills under my moisturiser, so literally 2–3 drops is enough. For the price I really can’t complain.

Maeve Hollister
Maeve Hollister
1 month ago
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It’s requires skincare knowledge to layer products correctly without causing piling or irritation.

Samira Jones
Samira Jones
2 months ago
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What I appreciate most is that I can build a routine without spending a fortune. I did have to read up on what I was buying because there are so many options, but once I figured out what worked for me, I was very happy with the results. Simple packaging, sensible prices, and no unnecessary fuss.

Benjamin Bryant
Benjamin Bryant
2 months ago
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The price is what initially got me interested, but the results are what kept me buying. I started with the niacinamide serum and gradually learned which ingredients actually made sense for my skin. There are SO many options, though, so doing a little research first is definitely worth it.

annajay
annajay
2 months ago
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I started using their glycolic acid a few weeks ago and I can really see results! Great formulation

Nolan Briggs
Nolan Briggs
2 months ago
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Choosing the right serum took longer than actually placing my order. Once I figured out what I needed, the product was simple to use and didn’t feel overly complicated.

Janice
Janice
2 months ago
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I started using The Ordinary’s Niacinamide 10% + Zinc 1% serum to help with excess oil and visible pores. It took about a month of consistent use, but my complexion looked more even and my skin stayed balanced throughout the day. Adding the Natural Moisturizing Factors + HA moisturizer helped prevent dryness, creating a simple routine that delivered better results than I expected for the price.

Andrew Parker
Andrew Parker
2 months ago
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There are so many products that choosing one was confusing. Thankfully, the website made it easier to compare ingredients, and I ended up finding something that suited my skin without overspending.

Jack Morrison
Jack Morrison
2 months ago
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Great value for the price. The niacinamide serum noticeably reduced excess oil after a few weeks of consistent use.

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