48 Tatcha Reviews & Complaints
Looking for a different brand? See All Skincare Brands.
Tatcha garners admiration for its beautiful packaging and luxurious experience, but the performance often doesn’t live up to the high price.
Many reviewers feel underwhelmed, stating the products are more about presentation than results.
While some praise certain items like the Dewy Skin Cream, others feel duped by the brand’s marketing hype. It’s viewed as more of a “bougie skincare flex” than an effective routine.
Overall takeaway: Tatcha looks stunning on your shelf, but its results don’t always justify the investment.
* Generated from real customer experiences.
I’ve tried a lot of moisturizers and most of them either feel greasy or they don’t do much. Tatcha actually made my skin feel calm, like it’s less “angry” if that makes sense. I use the Dewy Skin Cream at night and I wake up looking more rested. It’s pricey though, not gonna lie. I only buy it when I can get a set. The scent is light but still there, so if you hate any smell, keep that in mind.
I love the tatcha water cream so much. It’s so god for the skin, and the feects could be seen overnight. The scent is amazing too and my purchase is definitely worth it.
Tatcha Water Cream is legit. I have oily skin and most moisturizers feel heavy but this one sinks in fast. My forehead used to get shiny by noon and now its way more controlled. Packaging is fancy too which makes me feel bougie.
Tatcha’s water cream? Ugh, I am obsessed. I have super oily skin, and I was honestly worried this would make me break out, but no! It’s like my skin drinks it up and leaves it feeling smooth and matte. I actually feel like my skin’s been looking more even since I started using it. The smell is also really nice, which I wasn’t expecting. It does have a heavy price tag though, so I’m not sure if I can justify buying it all the time. But for now, I’m loving it!
The scent is almost non-existent, which I like in the morning. That said, I wish the results were more dramatic: my skin feels healthy, but I didn’t see big changes in fine lines or firmness. Good for gentle daily care.
Tatcha never irritates my skin. It’s not the most active brand, but perfect for daily hydration, glow, and a bit of zen.
Although the product arrived with a dented box it showed me results I didn’t think would appear right away
Why have I not found this product sooner? It somehow got rid of my greasy face which is very visible on my forehead. Definitely a must buy
The container is actually so cute but I think it is a little bit overpriced comparing on other known products
Tatcha’s The Water Cream is a game-changer for my oily skin. It provides hydration without making my face greasy. The lightweight texture is perfect for layering under makeup, and I love the subtle, fresh scent. My skin feels smoother and looks more radiant since I started using it.
It reduced oiliness and improved skin hydration.
Gorgeous design — they always get that part right. But the box had a small tear, and the inner product was missing the usual seal. Might’ve been a return that got sent back out. Didn’t feel right giving it to someone else.
I saw the Tatcha Silk Serum featured in a Facebook ad and decided to give it a try. After a few weeks, my husband even commented on how smooth my skin looked! The serum has a lovely texture and has helped reduce the appearance of wrinkles and clear my pores. It’s a bit pricey, but the results are worth it.
Tatcha’s Dewy Skin Cream is my holy grail now. My face looks so plump and healthy in the morning. The packaging is cute too. I keep coming back to it even when I try other moisturizers.
Tatcha’s moisturizers provide excellent hydration, leaving my skin soft and glowing
The packaging is nice, but the products didn’t work well. The moisturizer didn’t hydrate my skin for long
Pretty packaging, but the products cost too much. Other brands offer the same benefits for a lower price.
Works as expected and lasts for weeks! My skin looks better, and it’s easy to use. The scent was a bit too strong initially, but after the first week, it wasn’t an issue anymore.
Amazing quality! I noticed a huge improvement in my skin after just a few uses.
The Water Cream is a lightweight, gel-based moisturizer that’s perfect for oily or combination skin.
Very satisfied with their customer service when I complained about missing products
it didn’t keep my skin hydrated for long. It’s good, but not worth the high price
the packaging is gorgeous! I was just expecting better results
You can get better results from other brands.
I tried the matcha cleanse but it’s not as effective for me as other cleansers I tried.
The Dewy Skin Cream delivers intense hydration which is great for dry skin.
Japanese products are superb. I love their packaging and formulation. And they work as advertised too!
Tatcha’s Rice Polish cleanser is elegant, but I found it overpriced for the results. It’s gentle and leaves skin soft, but I expected more dramatic effects given the hype
I was a bit hesitant to try a new cream, but I’m so glad I took the plunge! This Tatcha cream is hands down the best I’ve ever used. It’s incredibly lightweight and leaves my skin feeling absolutely amazing!
The packaging could use some improvement—the inner box wasn’t secure, so the creams were knocked around during shipping. Also, the jars seem to have less product than expected, which was disappointing.
cute packaging amazing results. their facial wash can easily and effectively remove dirt and make up
Tatcha’s Dewy Skin Cream is worth every penny! It leaves my skin glowing and hydrated, and the texture is so luxurious
Tatcha didn’t work for me at all. The Rice Polish left my skin feeling tight and dry, and the results weren’t impressive. For the price, I expected way more.
beauiful packaging. just hoping the products are as beautiful
Not my cup of tea, try other less expensive products
I love their moisturizer. Very gentle on the skin
The cleanser is a huge help for me! works gentle removing make up doesn’t give any harsh effect.
Its so light on skin and the fragrance is so refreshing
No residue after using the primer and its so light
Quality products works perfect for me and my sister
My skin feels so refreshed and balanced after each use, and I’ve noticed a reduction in the size of my pores.
This cleanser effortlessly removed the makeup on my skin.
Their primer is lightweight and it doesn’t leave an awkward residue.
I don’t see where the hype is coming from. The products are average quality and they don’t do much to the skin.
It’s too pricey for me but the effects are superb. Definetly recommended especially if you have extra budget.
I saw great improvements in my skin after a few weeks. Totally recommended
This moisturizer does the job without standing out. It’s a decent, everyday option for basic hydration.
Too much hype about this product. There are better products on the market that’s way cheaper.