72 Sulwhasoo Reviews & Complaints
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Sulwhasoo’s products draw admiration for their elegant presentation and luxurious feel, but many reviewers question the actual efficacy, especially given the steep prices.
Some report irritation or no visible improvement in skin, leading to regret over the investment.
While a few loyalists praise the brand’s herbal formulas, the general sentiment leans toward style over substance.
Overall takeaway: Sulwhasoo dazzles with its branding, but for many, it falls short on delivering transformative skincare results.
* Generated from real customer experiences.
Got their balm from my sister who lived in Seoul and omg it feels rich and smooth. I use it before bed and my cheeks feel so soft in the morning. It smells herbal like tea which weird at first but now I like it. Worth it if you like luxury skincare.
Sulwhasoo products feel very premium. The ginseng cream made my skin soft and glowing.
It integrates perfectly with the rest of my skincare steps. No signs of irritation so far.
So in love on how it made my skin look better and feel smooth.
I’m not sure I’m going to repurchase after the breakouts
Sulwhasoo makes my skin feel calm, balanced, and radiant after consistent use. Love the herbal feel.
It feels nice and traditional, but it didn’t wow me. Still good for hydration.
I tried Sulwhasoo First Care serum and wow, my skin felt calmer and more even after about a month. I used it every morning before makeup. The scent is herbal and sort of reminds me of tea, which is relaxing. Its a bit expensive but for me the quality justifies it. People say it’s all about ginseng and I kind of get it, my skin feels healthier overall. Would reccomend to anyone with dull or dry skin.
My wife bought me the Sulwhasoo eye cream and I didnt think it would do much. But after using it everyday I do see less puffiness in the morning. Dark circles are still there but maybe better. The jar is small but you dont need much. I’ll keep using it.
Tried also the Concentrated Ginseng Renewing Cream as a gift. My skin was super dry from winter cold and this stuff helped so much. Just a lil goes a long way but smell is strong herbal again so if u dont like that it might bug u. Every am i wake up and my face feels plump.
Bought the First Care Activating Serum before xmas after watching a youtube review. Skin felt calm and glowly after few uses but my bf was like “why u put oil on face” cause scent kinda herbal and strong. It did help with redness and my cheeks felt less dry in winter. Price is steep for me so not sure if i buy again soon.
I tried the Sulwhasoo Concentrated Ginseng Cream and omg my dry winter cheeks stay soft all day. It’s richer than what I used before and kinda feels like a little spa moment every night. Price hurt my heart but results are real.
serum is sooo nice. i press it in gently every morning and night and can tell my skin looks happier. the ginseng cream is rich and smells kinda herbal but in a good way. bit spendy for sure but after 2 months i notice less lines around smile area. def repurchasing.
I love the gentle feel and traditional herbal scent. My skin feels hydrated and smooth.
Smells divine and leaves skin radiant — gentle but powerful.
You guys should trust the process on this one especially if it is your first time trying out this brand. I tell you it will not disappoint
As a product based of Korea you can already expect that it will have good results since that country is known for having the best facial care products.
Nice texture, but I didn’t see much of a difference. For the price, I expected more glow or hydration.
Results can take time, I recommend to use the products consistently for several weeks.
This overnight mask works to revitalize my skin while I sleep, providing moisture and a healthy glow by morning.
Everyone online made it sound like a miracle in a jar, but after a week of use, my skin felt tight, dry, and I had small pimples popping up. Super disappointed.
Sulwhasoo is something my mom recommended and wow, it feels like a skincare ritual every time I use it. The texture is smooth, my skin feels super hydrated and soft, and it smells like a spa. A little pricey but I feel pampered using it!
I’ve been using Sulwhasoo’s First Care Activating Serum for a few weeks now. The herbal scent is soothing, and the serum absorbs quickly into my skin. I’ve noticed a subtle improvement in my skin’s texture and radiance. While the results aren’t dramatic, I appreciate the gentle effectiveness of this product.
Since I started using this, many people have noticed the changes in my face, especially the texture and the appearance of my pores.
Pretty packaging, but the products did nothing for my skin. Not worth the money.
The creams and serums feel good, but the price is too high. Other Korean brands have similar ingredients for less money.
Not worth it. The packaging makes it seem like you’re getting a lot of product, but when I opened the jar, it was barely half full.
The smell is unpleasant for me
beautiful herbal scent that feels calming during application. It leaves the skin soft and slightly plumper, but the results aren’t dramatic for the high price. While it absorbs quickly and layers well with other products, I didn’t see significant improvements in my skin’s texture or tone after several weeks of use. It’s a nice addition to a routine, but there are more affordable options with similar benefits.
While the serum is nice, I didn’t notice a huge difference in my skin tone or texture
Not the best skincare line I tried
It’s too expensive for minimal results.
The subtle ginseng scent is soothing
Great products but the results are not that drastic
I didn’t see drastic anti-aging results, so I’m not sure it’s worth the splurge.
Their compact powder can cover up blemishes well. Will purchase again
The First Care Activating Serum leaves my skin soft and hydrated. I’ve noticed some improvement in tone, but it works best as part of a whole regimen
Sulwhasoo’s moisturizer feels incredibly nourishing! My skin looks brighter, and it leaves a healthy glow
This is cheaper compared to other products and the effects are as good as its price
Sulwhasoo’s customer service was amazing! I asked about product recommendations, and they gave me a full routine suggestion. Super helpful!
The texture is good, but the price is too high for minimal results
Their foam cleanser works wonders for my skin. It can effortlessly remove dirt and make up which I love.
Their cleansing oil smells amazing. I’m glad I got to try it
This serum didn’t work for me. My skin felt sticky after applying it
their ginseng-infused products have been a game-changer for my skin. Will definitely buy again
My complexion has never looked this even and radiant
I don’t like how the moisturizer feels on my skin. It feels greasy and heavy
Sulwhasoo’s First Care Activating Serum is worth every penny! My skin feels plump and radiant after using it for just a few weeks.
After a few weeks of use, my skin felt firmer, and there was a noticeable glow.
I don’t like the products at all. They don’t take effect the way I want to
Sulwhasoo’s First Care Activating Serum has a beautiful texture, but I didn’t see dramatic changes in my skin.
Sulwhasoo’s First Care Activating Serum has a luxurious feel, but I didn’t see dramatic results
i don’t see the hype about this product such a dissapointment
good moisturizer but doesn’t last long
very disappointed with this product!
Iam not okay with their customer service.!
I don’t see the hype with this product. I just don’t see any effect on my skin. I’ll give it to my sister to see if it suits her.
One of the best brand I tried.. Sulwhasoo care activating serum is one of them.
Can’t imagine my bedtime routine without this.
Sulwhasoo Gentle Cleansing Oil is a scam! i got irritated after using it. my skin looks worse now
A highly recommended product! 5 stars for the rating!
Surely i will buy again after seeing the effect of their product! must Try this !
result is amazing after using this product, surely i will buy again,
The result is amazing, Surely, I will buy again.
It preps my skin perfectly for the rest of my products, helping them absorb better and work more effectively.
I love this product. I was shocked by the results!
Miraculous results, reduced wrinkles significantly.
Sulwhasoo’s Concentrated Ginseng Renewing Cream left me underwhelmed. Despite the hefty price tag, the promised anti-aging effects were not noticeable.
I find the ingredients mild and gentle on the skin. Totally recommended for sensitive skin.
not worth the hype. the products are too expensive and the results are not that great
I had high hopes for this skincare line, but sadly, it didn’t deliver.
Their revitalizing mask is my favorite. Been using it for months now and it works wonders on my skin.