78 Neutrogena Reviews & Complaints
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Neutrogena is widely trusted for accessible, effective skincare ranging from acne treatments to moisturizers.
Users appreciate the balance of science and affordability, with products like Hydro Boost and rapid wrinkle repair frequently mentioned.
Some complain about fragrance or irritation in certain lines.
Overall takeaway: A dependable, dermatologist-recommended brand offering broad skincare solutions for various concerns.
* Generated from real customer experiences.
It definitely did something on my recent breakouts but not much on my oily skin. I guess you really can’t have it all
I was disappointed with Neutrogena’s customer service. I had to wait a long time for a reply, and they didn’t fully address my concerns
It absorbs quickly, but I need something more intensive.
Reliable everyday skincare that works well for my sensitive skin. Affordable and easy to find.
Neutrogena has always been reliable for me. Their cleansers keep my skin clear and moisturized.
Didn’t see much improvement after a month.
It’s not suited for my dry skin, I got irritated.
Neutrogena hydro boost moisturizer has been my go to for years now. Its light and doesnt clog my pores which is important because i break out easy. I keep one at home and another in my gym bag. Simple product but it works really well.
Not fancy but does the job. I keep buying it again and again.
I picked up the Hydro Boost Water Gel and the Ultra Sheer Dry-Touch Sunscreen at Walmart thinking big drugstore brands are just hype but tbh the gel moisturized way better than my last fancy one. Sunscreen didnt leave white cast even when i was outside with my niece at soccer. Only complaint is the lid on the gel cracks easy if u drop it (which i do a lot). Still worth it.
I have used Neutrogena for years and it is reliable. The Hydro Boost line works great for my dry skin.
I got a bad breakout from using one of your products
I’ve used their hydro boost moisturizer because it’s always in stores, but it either disappears too fast or I’m just putting too little? I keep trying it again and again but still not sure it actually does anything long term.
Their oil-free acne wash is very effective on my face, my acnes disappear after using it for days and my face is not oily anymore.
Tried this because of all the good reviews and dermatologist backing, but I wish I hadn’t. My skin flaked and I had more breakouts than before.
Great buy!
got the all bright serum from beautycounter. it smells nice and feels gentle. but i didn’t see much change in my skin. maybe need to use it longer.
it keeps my skin hydrated, especially at night.but sometimes it feels a bit sticky.still, it’s affordable and works okay
Seems outdated to me
A go-to brand for skincare. Their cleansers, moisturizers, and sunscreens are affordable and deliver great results. My skin feels clean and balanced.
Not effective
Too expensive for no results. Hydrates well, but my wrinkles look the same.
This serum is a game changer! It absorbs quickly and leaves my skin feeling soft, smooth, and hydrated.
My mom bought me the Neutrogena Hydro Boost Gel Cream, and it’s been a lifesaver for my dry skin. It absorbs quickly and doesn’t feel greasy, but the fragrance might be too much for sensitive skin.
I like Neutrogena’s simple packaging, but the flip-top lid on my cleanser broke after just a few uses
effects are not good enough for the price
The water gel is perfect under makeup and doesn’t make me break out. The only drawback is that it doesn’t come with a pump for easier application
The Makeup Remover Cleansing Towelettes are effective but a bit harsh on my skin. I love how convenient they are for travel, but I wouldn’t use them daily.
Neutrogena Hydro Boost Water Gel is a staple in my routine. It’s super hydrating and perfect for oily skin, but it doesn’t work as well during winter for extra dry patches.
I had high hopes for this product, but unfortunately, it didn’t work for me. While it does provide a cooling sensation, I didn’t notice any real difference in my pores or skin texture.
I recently tried this sunscreen, and I’m really impressed! It offers broad-spectrum UVA and UVB protection, which is essential for my outdoor activities. I love that it’s non-comedogenic and oil-free, so it doesn’t clog my pores or leave a greasy residue on my skin. Plus, it’s PABA-free, which is a big plus for me. I also appreciate that it’s water-resistant for up to 80 minutes, making it perfect for beach days or workouts. Overall, this sunscreen has become a must-have in my skincare routine!
With the Neutrogena micellar gel cleanser, I can now easily remove my makeup.
Neutrogena is a popular brand, and I had high expectations for it. While their acne foaming cleanser didn’t make my acne go away, it did leave my skin feeling fresh, so I guess I’ll keep using it.
Works fine as a basic moisturizer, but not long-lasting for very dry skin
Unfortunately, the Hydro Boost didn’t work for me. It felt sticky and uncomfortable to use.
I always use Neutrogena Deep Facial cleanser it removes makeup, dirt, and excess oil, leaving my skin feeling clean and fresh!
I reached out about a skin reaction, and Neutrogena’s response was disappointing. They didn’t offer much help or a replacement.
Bought Neutrogena Hydro Boost for my sister, and she loved it! It made her skin feel so hydrated and soft, and she’s already planning to repurchase
Their towelettes are effective in removing make up. I bring them everyday for production. Comes in handy
Neutrogena’s Hydro Boost gel is a lifesaver for my dry skin. It’s super lightweight, absorbs fast, and keeps my face moisturized all day without feeling greasy
I didn’t see much of a difference after using their serum for two weeks. It’s just okay, but I had higher expectations based on the reviews.
The Neutrogena Foaming Cleanser is a good option, it’s gentle on the skin, but it doesn’t have a lasting effect.
I like how the Neutrogena Hydro Boost Hydrating Gel Cleanser cleans my skin and makes my face feel fresh without drying it out.
I had a bad reaction to Neutrogena’s acne line.
My skin felt greasy after using, and it clogged my pores
Always a life-saver. Great for sensitive skin!
Neutrogena’s Acne Wash is too harsh for daily use. It dried out my skin and caused irritation, despite the claim of being gentle.
Neutrogena Hydro Boost Gel Cream works well for basic hydration, but it doesn’t do much beyond that.
I’ve been using Neutrogena Ultra Gentle Daily Facial Moisturizer with SPF 30 for years. It’s my favorite moisturizer because it feels lightweight and non-greasy, which I really love!
“Neutrogena’s Hydro Boost Water Gel is great for daily hydration. It’s lightweight and absorbs quickly, but doesn’t offer much in terms of anti-aging or addressing skin concerns.
I love their products! Its moisturizing effects are long lasting.
I’m glad I tried their products despite the bad reviews! They are pretty amazing on my skin.
Gel cream doesnt works at all I can barely see any difference after using it in a week
Anti wrinkle night moisturizer feels so comfortable . I love the smell and how gentle and light on my skin!
Their lotion feels so rich I highly recommend it good for day and night use.
Iam not a fan of body wash, but since i tried their product, I appreciate how good the effect .I like the smell of it the smoothness of m skin after using it.
Iam a bit disappointed to the effect of hydro boost.
didn’t notice any difference in my skin.
I love that their products are non-greasy!
Hydro Boost works like magic! highly recommended !
Having discount on every product is a huge impact. and yet the result is amazing on my skin specially the oxide dry touch
An easy access to get this brand, Mt trusted product Neutrogena Hydro boost always my favorite
Additional product on my everyday skin care routine! Thank Neutrogena!
sunscreen is a must try product especially for people with sensitive skin under the sun!
Neutrogena works like magic! perfect on me!
hydro boost water gel works perfect for me and my sister surely we will order again soon! thank you neutrogena!
moisturizer is a big approve for me! very good product
Not worth the hype!
They did nothing for my skin except cause irritation and breakouts.
Neutrogena’s sunscreen is my go-to! It’s lightweight and non-greasy, perfect for everyday wear
Their water gel moisturizer is a great addition to my skin care routine.
The Neutrogena Hydro Boost Water Gel has become my holy grail moisturizer! It’s incredibly lightweight yet provides intense hydration that lasts all day.
Neutrogena’s sunscreen is my go-to! Lightweight and non-greasy, perfect for everyday wear.
Their formula is soothing for the skin but there’s minimal improvement over using for 1 month.
Their Rapid Wrinkle Repair Serum didn’t work well for my skin. Not worth it.
Neutrogena Hydro Boost Water Gel Moisturizer left my skin feeling sticky and didn’t provide the hydration I expected.
I tried their cleanser and it works wonders for the skin. Will try more of their products soon.
Great for my sensitive skin!
As someone with sensitive skin I need hypoallergenic products and neutrogena has given it to me. Great cleanser. It gently removes dirt and make up. Will buy again