69 Neutrogena Reviews & Complaints


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Liberty Murphy
Liberty Murphy
3 months ago
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It definitely did something on my recent breakouts but not much on my oily skin. I guess you really can’t have it all

Kira C.
Kira C.
10 months ago
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I was disappointed with Neutrogena’s customer service. I had to wait a long time for a reply, and they didn’t fully address my concerns

Danica
Danica
1 year ago
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 It absorbs quickly, but I need something more intensive.

Kenny
Kenny
4 months ago
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I’ve used their hydro boost moisturizer because it’s always in stores, but it either disappears too fast or I’m just putting too little? I keep trying it again and again but still not sure it actually does anything long term.

Maureen T.
Maureen T.
4 months ago
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Their oil-free acne wash is very effective on my face, my acnes disappear after using it for days and my face is not oily anymore.

Robyn
Robyn
4 months ago
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Tried this because of all the good reviews and dermatologist backing, but I wish I hadn’t. My skin flaked and I had more breakouts than before.

Ellen F.
Ellen F.
5 months ago
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Great buy!

Ingrid
Ingrid
5 months ago
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got the all bright serum from beautycounter. it smells nice and feels gentle. but i didn’t see much change in my skin. maybe need to use it longer.​

Jasmine V.
Jasmine V.
5 months ago
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it keeps my skin hydrated, especially at night.but sometimes it feels a bit sticky.still, it’s affordable and works okay

Mildred
Mildred
6 months ago
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Seems outdated to me

Pina C.
Pina C.
7 months ago
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A go-to brand for skincare. Their cleansers, moisturizers, and sunscreens are affordable and deliver great results. My skin feels clean and balanced.

Michaela
Michaela
7 months ago
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Not effective

Philomena
Philomena
7 months ago
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Too expensive for no results. Hydrates well, but my wrinkles look the same.

Nona Driedere
Nona Driedere
7 months ago
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This serum is a game changer! It absorbs quickly and leaves my skin feeling soft, smooth, and hydrated.

Garnet Asher
Garnet Asher
8 months ago
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My mom bought me the Neutrogena Hydro Boost Gel Cream, and it’s been a lifesaver for my dry skin. It absorbs quickly and doesn’t feel greasy, but the fragrance might be too much for sensitive skin.

Aldra
Aldra
8 months ago
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I like Neutrogena’s simple packaging, but the flip-top lid on my cleanser broke after just a few uses

Isla Z.
Isla Z.
9 months ago
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effects are not good enough for the price

Sabrina V.
Sabrina V.
9 months ago
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The water gel is perfect under makeup and doesn’t make me break out. The only drawback is that it doesn’t come with a pump for easier application

Krishna
Krishna
9 months ago
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The Makeup Remover Cleansing Towelettes are effective but a bit harsh on my skin. I love how convenient they are for travel, but I wouldn’t use them daily.

Danica F.
Danica F.
10 months ago
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Neutrogena Hydro Boost Water Gel is a staple in my routine. It’s super hydrating and perfect for oily skin, but it doesn’t work as well during winter for extra dry patches.

Last edited 10 months ago by Danica F.
Wendy E.
Wendy E.
10 months ago
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I had high hopes for this product, but unfortunately, it didn’t work for me. While it does provide a cooling sensation, I didn’t notice any real difference in my pores or skin texture.

Hyland G.
Hyland G.
10 months ago
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I recently tried this sunscreen, and I’m really impressed! It offers broad-spectrum UVA and UVB protection, which is essential for my outdoor activities. I love that it’s non-comedogenic and oil-free, so it doesn’t clog my pores or leave a greasy residue on my skin. Plus, it’s PABA-free, which is a big plus for me. I also appreciate that it’s water-resistant for up to 80 minutes, making it perfect for beach days or workouts. Overall, this sunscreen has become a must-have in my skincare routine!

Emma
Emma
10 months ago
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With the Neutrogena micellar gel cleanser, I can now easily remove my makeup.

Trisha
Trisha
10 months ago
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Neutrogena is a popular brand, and I had high expectations for it. While their acne foaming cleanser didn’t make my acne go away, it did leave my skin feeling fresh, so I guess I’ll keep using it.

Debi M.
Debi M.
10 months ago
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Works fine as a basic moisturizer, but not long-lasting for very dry skin

Linsey
Linsey
10 months ago
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Unfortunately, the Hydro Boost didn’t work for me. It felt sticky and uncomfortable to use.

Lauren
Lauren
10 months ago
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I always use Neutrogena Deep Facial cleanser it removes makeup, dirt, and excess oil, leaving my skin feeling clean and fresh!

Bernice Hartley
Bernice Hartley
11 months ago
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I reached out about a skin reaction, and Neutrogena’s response was disappointing. They didn’t offer much help or a replacement.

Priscilla T.
Priscilla T.
11 months ago
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Bought Neutrogena Hydro Boost for my sister, and she loved it! It made her skin feel so hydrated and soft, and she’s already planning to repurchase

Stacy Austin
Stacy Austin
11 months ago
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Their towelettes are effective in removing make up. I bring them everyday for production. Comes in handy

Charlene
Charlene
11 months ago
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Neutrogena’s Hydro Boost gel is a lifesaver for my dry skin. It’s super lightweight, absorbs fast, and keeps my face moisturized all day without feeling greasy

Abigail P.
Abigail P.
11 months ago
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I didn’t see much of a difference after using their serum for two weeks. It’s just okay, but I had higher expectations based on the reviews.

Julie
Julie
11 months ago
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The Neutrogena Foaming Cleanser is a good option, it’s gentle on the skin, but it doesn’t have a lasting effect.

Liza
Liza
11 months ago
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I like how the Neutrogena Hydro Boost Hydrating Gel Cleanser cleans my skin and makes my face feel fresh without drying it out.

Diana Stephanie
Diana Stephanie
11 months ago
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I had a bad reaction to Neutrogena’s acne line.

Kariselle
Kariselle
11 months ago

My skin felt greasy after using, and it clogged my pores

Ayelle T.
Ayelle T.
1 year ago
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Always a life-saver. Great for sensitive skin!

Tamara Corale
Tamara Corale
1 year ago
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Neutrogena’s Acne Wash is too harsh for daily use. It dried out my skin and caused irritation, despite the claim of being gentle.

Fallon P.
Fallon P.
1 year ago
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Neutrogena Hydro Boost Gel Cream works well for basic hydration, but it doesn’t do much beyond that.

Sabrina
Sabrina
1 year ago
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I’ve been using Neutrogena Ultra Gentle Daily Facial Moisturizer with SPF 30 for years. It’s my favorite moisturizer because it feels lightweight and non-greasy, which I really love!

Harley G.
Harley G.
1 year ago
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“Neutrogena’s Hydro Boost Water Gel is great for daily hydration. It’s lightweight and absorbs quickly, but doesn’t offer much in terms of anti-aging or addressing skin concerns. 

Lily B.
Lily B.
1 year ago
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I love their products! Its moisturizing effects are long lasting.

Kesha C.
Kesha C.
1 year ago
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I’m glad I tried their products despite the bad reviews! They are pretty amazing on my skin.

Bethany Lee
Bethany Lee
1 year ago
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Gel cream doesnt works at all I can barely see any difference after using it in a week

Emily
Emily
1 year ago
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Anti wrinkle night moisturizer feels so comfortable . I love the smell and how gentle and light on my skin!

Gail Lionel
Gail Lionel
1 year ago
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Their lotion feels so rich I highly recommend it good for day and night use.

Grace
Grace
1 year ago
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Iam not a fan of body wash, but since i tried their product, I appreciate how good the effect .I like the smell of it the smoothness of m skin after using it.

Isla
Isla
1 year ago
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Iam a bit disappointed to the effect of hydro boost.

Yna
Yna
1 year ago
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didn’t notice any difference in my skin.

Yana P.
Yana P.
1 year ago
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I love that their products are non-greasy!

Frances Harris
Frances Harris
1 year ago
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Hydro Boost works like magic! highly recommended !

Alice Bennett
Alice Bennett
1 year ago
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Having discount on every product is a huge impact. and yet the result is amazing on my skin specially the oxide dry touch

Olivia Smith
Olivia Smith
1 year ago
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An easy access to get this brand, Mt trusted product Neutrogena Hydro boost always my favorite

Josephine Marshall
Josephine Marshall
1 year ago
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Additional product on my everyday skin care routine! Thank Neutrogena!

Agatha Smith
Agatha Smith
1 year ago
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sunscreen is a must try product especially for people with sensitive skin under the sun!

Poppy Clark
Poppy Clark
1 year ago
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Neutrogena works like magic! perfect on me!

Linda Williams
Linda Williams
1 year ago
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hydro boost water gel works perfect for me and my sister surely we will order again soon! thank you neutrogena!

Lucas Garcia
Lucas Garcia
1 year ago
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moisturizer is a big approve for me! very good product

Daniell S.
Daniell S.
1 year ago
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Not worth the hype!

Princess S.
Princess S.
1 year ago
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They did nothing for my skin except cause irritation and breakouts.

Neri Z.
Neri Z.
1 year ago
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Neutrogena’s sunscreen is my go-to! It’s lightweight and non-greasy, perfect for everyday wear

Last edited 1 year ago by Neri Z.
Zoe C.
Zoe C.
1 year ago
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Their water gel moisturizer is a great addition to my skin care routine.

Emily Clark
Emily Clark
1 year ago
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The Neutrogena Hydro Boost Water Gel has become my holy grail moisturizer! It’s incredibly lightweight yet provides intense hydration that lasts all day.

Maria C.
Maria C.
1 year ago
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Neutrogena’s sunscreen is my go-to! Lightweight and non-greasy, perfect for everyday wear.

Charmaine
Charmaine
1 year ago
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Their formula is soothing for the skin but there’s minimal improvement over using for 1 month.

Jenna D.
Jenna D.
1 year ago
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Their Rapid Wrinkle Repair Serum didn’t work well for my skin. Not worth it.

Jillian Louie
Jillian Louie
1 year ago
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Neutrogena Hydro Boost Water Gel Moisturizer left my skin feeling sticky and didn’t provide the hydration I expected.

Dorothy L.
Dorothy L.
1 year ago
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I tried their cleanser and it works wonders for the skin. Will try more of their products soon.

Addison
Addison
1 year ago
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Great for my sensitive skin!

Ievan C.
Ievan C.
11 months ago
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As someone with sensitive skin I need hypoallergenic products and neutrogena has given it to me. Great cleanser. It gently removes dirt and make up. Will buy again