46 Lancôme Reviews & Complaints

3.7 46 votes

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Kayden Lopez

12 days ago

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The serum had no use at all. Wish I never bought it.

Alisa Carroll

19 days ago

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It is quite cheaper than products I’ve been seeing online recently. The results are spectacular as well.

Beatrice S.

21 days ago

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I’ve used Lancôme off and on since my 30s. The Génifique serum feels luxurious, and it does smooth things out nicely—especially around my mouth. But heavens, the fragrance is strong! I still like it, but I use it at night so it doesn’t compete with my perfume.

Helen

21 days ago

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they need to chill on the perfume in their products.

Carla V.

1 month ago

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That Génifique serum? It’s a bottle of lies and miracles. I swear I don’t see any changes for like 2 weeks then BAM – skin is smoother, tighter, less “blah.” But they need to chill on the perfume in their products.

Perry

1 month ago

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total sham!!

Michelle D.

1 month ago

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I have a dry and sensitive skin and their Absolue Soft Cream effectively make my skin smooth and the scent very strong and I like it.

Eliana Carson

1 month ago

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Was hoping this would help with my dull skin, but it made things worse. My face felt parched and a breakout followed. Not impressed.

Monica

1 month ago

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Giving it 5 stars because it’s the maximum I can give. Great products and at a cheap price

Nat

2 months ago

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i used lancôme’s genifique serum.it made my skin feel smooth, but it’s quite expensive.not sure if i’ll buy it again.

Pearle

3 months ago

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Feels cheap

Baelin H.

4 months ago

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Lancôme’s skincare line is amazing. Their serums and creams make my skin feel smooth and radiant. Definitely worth every penny.

Teddy Liverstone

4 months ago

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Offers Basic hydration, nothing more.

Thea Varnham

4 months ago

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These products are a game changer! I’ve struggled with my skin for years, and this brand has made a huge difference.

Rae Emerson

5 months ago

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My mom gave me the Lancôme Génifique Youth Activating Serum, and it’s so luxurious. It made my skin feel smoother and more hydrated, but the results weren’t dramatic enough for the price. I’d use it if someone gave it to me again, but I wouldn’t buy it myself.

Saundra V.

5 months ago

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I reached out to Lancome’s customer service to cancel my subscription, and it took several emails before they processed it.

Last edited 5 months ago by Saundra V.

Joey Matthews

6 months ago

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I’ve used this serum consistently for a month, and while it makes my skin feel smooth, I didn’t see any dramatic anti-aging benefits

Belle F.

6 months ago

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This serum is incredible! My skin feels smoother and looks more radiant within a week of use.

Warren

6 months ago

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Bought the Idole 3pc Makeup Gift Set for my mom and she said she loved it.

Jasmine

7 months ago

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The Lancôme Advanced Génifique Serum feels silky and absorbs quickly. My skin looks brighter and feels softer after consistent use

Jaqueline

7 months ago

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Too heavy for my skin type.

Stephanie Picoult

8 months ago

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Lancôme’s Génifique serum is a staple in my routine. It absorbs quickly, makes my skin glow, and has improved the texture over time.

Angelina

8 months ago

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This product is amazing for my skin! I love how it keeps my skin smooth and moisturized without any greasy residue.

Cheska

9 months ago

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I recently tried the new Lancôme Serum, and I’m impressed. The serum has a light, silky texture that absorbs quickly without leaving a greasy residue which is perfect for a person like me who hates the feeling of heavy moisturizers.

Last edited 9 months ago by Cheska

Cheska

9 months ago

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Frannie D.

10 months ago

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This moisturizer is perfect for my dry skin! It keeps my skin hydrated all day without feeling greasy.

Tabitha D.

10 months ago

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The customer service team was incredibly helpful and resolved my issue quickly.

Paula

11 months ago

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Tried using this for the first time and it didn’t disappoint. I’m amazed by the results. Good formulation!

Harriet Flannagan

1 year ago

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The effect, if any, was very temporary and barely noticeable.

Rosie

1 year ago

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Never get any response from their customer service

Evie

1 year ago

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The Double Action eye makeup remover is one of my favorites! I love how gentle it works. I also want to try other products !

Mia Connor

1 year ago

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Activating and anti=aging serums are best combo! I love this brand!

Danica D.

1 year ago

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Don’t buy from their store they have poor customer service!

Anna J.

1 year ago

Their Youth Activating Serum is totally amazing! Highly recommended.

Leah Phillips

1 year ago

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Genifique anti-aging serum is one of my trusted serum years ago.

Poppy Green

1 year ago

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Top notch products! Surel we will order again

Arabella Foster

1 year ago

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My skin totally looks different after using it for a month .Vit C and retinol helps a lot!

Chloe Wright

1 year ago

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Worth every penny! a good investment for my skin!

Shaylee Murray

1 year ago

Product is good but please check the packaging before sending.

Patricia D.

1 year ago

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Lancome’s skincare products were a total disappointment.

Cory T.

1 year ago

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Highly recommended, worth the investment!

Kendra Reese

1 year ago

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Their lightweight formula absorbs quickly and it helps maintain hydration on the skin.

Billy F.

1 year ago

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The packaging is very chic, but the results are just okay. It has an effect but they’re not as great.

Adrian Thompson

1 year ago

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Tried their triple serum and it helped reduce some fine lines and wrinkles. A bit pricey but at least it has an effect.

Honey Lynne Andrews

1 year ago

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Their anti-aging serum is magnificent. I found the perfect serum for my skin.

Johann A.

1 year ago

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My skin has never looked so radiant and supple. A must-have for anyone battling dry skin!

Monica F.

1 year ago

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I don’t see any significant effect.

Zoey

1 year ago

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Horrible experience! poor customer service and packaging is not environmentally friendly.