I had the facial done on July 4, 2025 in Kedma salon in the Philippines during my vacation. They told me I can still use my Lancome Day and Night cream which I have been using for 25yrs. So, I purchased the Kedma peel mask and collagen as well as the Protectio Zero Gravity device. The next day my face itched and continued for 3 days. I called my beauty consultant in Nordstrom here in the US for advice when the itch became so intense and was advised not use this Kedma product and to return them ( still in unopened boxes ). Much to my disgust, the manager refused the return. When I got home ( CA) on July 10th I tried to call the 800 number for Kedma in FL, left messages. No reply yet. I also called Kedma Cosmetics BBB Business Profile number but no answer. So now, it looks like I am stucked with this product and device that I can’t use and a loss of $1,400 or P72,000 pesos.
I got sucked into trying Kedma after a pushy sales pitch at the mall. I was hopeful because the scrub felt nice at first, but after a few days, my skin completely freaked out. I broke out on my cheeks and forehead, places I don’t usually get pimples. It took me weeks to get my skin back to normal. Honestly, it was not worth the price or the drama.
I had the facial done on July 4, 2025 in Kedma salon in the Philippines during my vacation. They told me I can still use my Lancome Day and Night cream which I have been using for 25yrs. So, I purchased the Kedma peel mask and collagen as well as the Protectio Zero Gravity device. The next day my face itched and continued for 3 days. I called my beauty consultant in Nordstrom here in the US for advice when the itch became so intense and was advised not use this Kedma product and to return them ( still in unopened boxes ). Much to my disgust, the manager refused the return. When I got home ( CA) on July 10th I tried to call the 800 number for Kedma in FL, left messages. No reply yet. I also called Kedma Cosmetics BBB Business Profile number but no answer. So now, it looks like I am stucked with this product and device that I can’t use and a loss of $1,400 or P72,000 pesos.