2.6
67
votes
Rating
67 Introstem Reviews & Complaints
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Copyright © 2026 Exposing Skincare
Copyright © 2026 Exposing Skincare
Horrible racist employees
Unashamedly Racist staff. Just seen a video on social media showing the staff Assaulting and bullying innocent passers-by
Rude and Racist staff
I saw a video were the staff brutally harrased 2 young ladies passing by for wearing a scarf, one word discuisting
Fell for the sales pitch, spent $$$, and it’s basically fancy lotion. No difference at all.
Racist staff, product doesn’t even work. Horrible ingredients also omg?
Too expensive for me. Results didn’t justify the price.
Don’t ever buy products overpriced and not working as they promised very rude employees to the extend of unsympathetic and disrespectful.
fell for the sales pitch, spent $$$ and it’s basically fancy lotion, no difference at all
Bad company. Bad products. Bad staff. Definitely not good.
Your racist users should be fired.
Soo bad this shop!
the results didn’t justify the cost for me
When will your costumer service reply? Iam very dissapointed
The products felt luxurious and moisturizing, but I didn’t notice enough visible improvement to justify the premium pricing. My skin felt softer, though the results stopped there for me.
The sales reps in New York are sharks. They promised a quick demo, put cream under my eye, and wouldn’t let me leave until I swiped my card for a massive amount.
You apply a very small drop directly into the line, and it immediately smooths out the area, acting like a topical filler for the evening.
I felt uncomfortable with how aggressive the in-store sales pitch was when I visited the
Introstem products felt luxurious during the first few uses, but I personally didn’t notice enough improvement in my skin to justify the really expensive pricing. The whole experience felt more focused on presentation than actual results.
I tried the Introstem serum mostly out of curiosity, and the cooling feeling on the skin is so refreshing.
Tried the stem cell serum and eye cream. Feels nice when applying but results are kinda meh. Maybe need more time but for the cost I expected more. Not terrible just not amazing.
I like the texture and how soft my skin feels after using it. There’s a slight glow effect, but I didn’t see big changes in fine lines. Feels more like a pampering product than a corrective one.
product is okay but the customer support took forever to answer my question.
The product is okay, but nothing special compared to cheaper alternatives.
I don’t like your customer service because why are they so rude when I ask simple questions
Used IntroStem eye cream for puffiness. It helped a little in the mornings. Took about two weeks to notice anything. Not a miracle but decent.
Racist and violent staff, found out she is Israeli and working with IDF, OH WHAT A SURPRISE!!! RACIST C*NT
Racist staff !!!!! Close the shop , no one with a brain wants to give you their money
This store does not belong in New York. The store does not belong in the United States of America. That employee was a bully. She’s racist. We are all making this go viral. This store needs to be closed and those people need to be kicked out of our country. Bullies and racist are not welcome. That woman should be put in prison for felonious physical assault on another human being. PERIOD BOYCOTT FOREVER INTROSTEM
Bad employees make bad products
Skin dry and poor effects
Racist stuff represent and support genocidal behaviour
The store rep was very pushy. Product is fine, but that experience put me off.
“I witnessed or became aware of a shocking incident involving this store’s staff harassing a Muslim woman wearing a hijab right outside the store. The behavior was clearly racist and Islamophobic, and there is video evidence circulating online. It’s disturbing that no accountability has been taken so far. Businesses that allow or tolerate such discrimination should not be supported. I strongly discourage anyone from shopping here
That employee with her supercilious attitude should be arrested PERIOD. The store sounds like a shit hole anyway.
Bad employees and racist
Its sooo bad! Never go here please! The made my skin so bad
Very disrespectful and racist workers
Introstem’s serum felt luxurious, but after a week, I developed painful cystic acne on my cheeks.It was a costly mistake that left my skin worse off.
Horrible and aggressive staff and overpriced junk
I heard about this from a friend at the retirement home and decided to give it a go. The serum felt nice on my skin, but after a month of use, I didn’t notice anything drastically different. It’s a bit pricey for my budget, so I’m not sure I’d buy it again. I think I’ll stick with what works for me.
the serum feels nice on my skin.but it’s expensive, and i didn’t notice big differences.might not repurchase.
The packaging is nice, but the price is insane! I was told it would reduce my wrinkles, but after using it for weeks, I don’t see much of a change. It’s heavily perfumed, which irritates my skin, and I feel like I wasted my money. Definitely not repurchasing
I was intrigued by their stem cell technology and decided to try the serum. It did make my skin feel firmer over time, but the high cost is a deterrent. I might repurchase if it were more affordable.
Not good enough for the price
it has a strong smell and made my skin a little red.
I expected more significant anti-aging results.
Not worth the hype. I didn’t like their moisturizer as it made my skin look greasy.
Introstem’s eye cream is a disappointment. Saw no improvement in fine lines after weeks of use.
Reached out about an allergic reaction, no response for weeks. Poor customer service, won’t buy again.
Really smooth application like luxe feel
Introstem Stem Cell vitamin C Serum made my skin bright. I love this serum.
Went to return defective products and they were accomodating
I love their products!
The Stem Cell Cream is great for anti-aging effects
I can’t stop raving about their products
The Introstem products smelled lightly floral, but the scent reminded me of soap and didn’t feel very high-end
It’s pricey, but the anti-aging benefits are worth it
tried the Introstem Exfoliating Scrub, and while it’s effective at removing dead skin, it feels a bit abrasive
Iam so happy i found this brand worth every penny!
The solution for sensitive dry skin!
One of my trusted and favorite brand. having unique and natural ingredients, their formula works perfect for me!
Worth every penny! A real quality product
The Introstem Stem Cell Serum is a game-changer for aging skin! I’ve been using it for a few months now, and I’m amazed by the transformation.
Introstem’s eye cream helped reduce the appearance of my dark circles and fine lines. Great product!
I tried using this because they said it helped reduce signs of aging and well, it does have an effect. I will keep using hoping for more improvements.
I heard overwhelmingly positive reviews about this product and they don’t disappoint. They really know how to deliver amazing products. Highly recommended.
Upon using it, my skin tone is more even. I’m beyond thrilled with the results!
Added this to my facial care routine and it didn’t disappoint. I loved their exfoliator, it didn’t cause any irritation and it worked wonders on my skin.