64 Fresh Skincare Reviews & Complaints
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Fresh skincare is praised for its luxurious textures, fresh natural scents, and gentle formulations, especially the Soy Cleanser, Rose Face Mask, and Black Tea masks, earning loyal “holy grail” status for hydration and pampering.
However, many users call out the high price, heavy fragrance, and inconsistent efficacy.
Sensitive-skin users sometimes experience irritation or find results underwhelming. Some also note quality-control concerns and misleading cruelty-free claims.
While it delivers a sensory, upscale experience, value and performance often fall short of expectations.
Overall takeaway: Fresh feels like a luxe treat, with standout textures and scents, but may not justify its premium price or fragrance-heavy formulas for everyone.
* Generated from real customer experiences.
I’ve been using Fresh soy cleanser for weeks now and I observed how it leaves my skin without any dryness.
Very refreshing and effective to the skin, i will purchase again.
The soy face cleanser effectively removes make up, even with a small amount.
Fresh soy face cleanser is one of the few cleansers that doesnt dry my face out.
Soy Face Cleanser is gentle but actually removes my makeup. Even takes off mascara without stinging. The smell is light and clean. Been using it for 3 months and my skin feels balanced. Simple but works.
Fresh Soy Cleanser is gentle and perfect for mornings. I have sensitive skin and this didnt sting at all. My boyfriend borrowed it once and asked if he could keep it so that says a lot. Price is high but its lasted months
I love this soy face wash. it feels so gentle even on mornings i skip coffee and wash my face half asleep. The rose cream smells nice and not perfumey at all and keeps my skin soft all day, tho i sometimes forget to put it on before makeup and then my foundation looks cakey. its pricey but i think worth it.
Fresh skincare has become a staple in my beauty cabinet. I first tried the Fresh Soy Face Cleanser when my skin went crazy dry during winter. It removed makeup gently without stinging my eyes and left my face calm instead of tight and itchy. The Fresh Rose Deep Hydration Serum is another holy grail for me because it saved my skin after a flight when everything felt dehydrated and rough.
One time I used the Fresh Sugar Lip Balm before a long hike and it kept my lips soft even in wind and sun. I also tried the Fresh Black Tea Age-Delay Moisturizer and saw a big difference in firmness and glow. It did take a couple weeks to see results but once it kicked in I got more compliments on my skin.
Fresh products are a bit pricey, yet everything I’ve tried feels like a self-care ritual rather than just skincare. I would absolutely recommend Fresh if you want nourishing products that work for sensitive skin and everyday results.
I love using Fresh’s face mask — after rinsing, my skin felt smooth and dewy, with a healthy kind of glow. It also helped with mild redness and gave more even tone after a few uses. The gentle scent is pleasant and not overpowering. I think this is one of the safest “treat yourself” products I’ve tried so far.
Soy Face cleanser really got my attention because like isn’t that an ingredient in cooking but to my surprise it reduced the redness on my skin that has been going on ever since I reached my teenage years.
I’ve been using Fresh’s sugar-scrub lip product and their rose toner for months now, and I really love how natural my skin feels. The sugar scrub does a gentle exfoliation (not harsh), and leaves lips soft even in dry weather. The toner refreshes my skin in the morning without any stinging or redness. My face feels supple and hydrated, and I’ve noticed fewer dry patches on my cheeks. The only downside is the price
Fresh makes products that smell and feel really good. I enjoyed using them but the results weren’t super dramatic. For me it’s more like a treat, not a must-have.
They took the word ‘Fresh’ quite literally as it gives off that satisfying feeling after skin application.
Their Soy Face Cleanser is my holy grail. Smells amazing, super gentle, and works even when I’m wearing heavy sunscreen. Love the natural vibe.
I’ve been using the Fresh Soy Face Cleanser for 10 years, and it’s still my go-to. It’s incredibly gentle yet effective, removing dirt, oil, and even light makeup without stripping my skin.
Affordable and effective for achieving a dewy, radiant complexion.
I love this brand, but the jar I received had its seal already peeled back. Bought it as a gift set, and now I’m stuck figuring out what else to get. It really takes away from the luxury feel when you’re not sure if it’s actually new.
Good enough products
Gentle cleanser; skin feels soft, refreshed.
Not a fan of their products. They honestly feel cheap and the ingredients are not that effective
i tried the rose face mask from fresh.smells really good and feels cool on my skin.but didn’t see much difference after using it.
I recently tried Fresh’s Soy Face Cleanser, and it’s been a gentle addition to my routine.It effectively removes makeup without stripping my skin, leaving it feeling soft and refreshed.The subtle scent is pleasant, and I appreciate that it doesn’t irritate my sensitive skin.
feels like a scam
Nice packaging, but the products are full of fragrance and didn’t do anything for my skin. Not worth the high price tag.
Nice but not a game-changer. It’s moisturizing and gentle, but don’t expect it to erase wrinkles. Also, it’s a bit overpriced.
These products exceeded my expectations! They feel luxurious and actually deliver visible results.
My sister gave me the Fresh Soy Face Cleanser, and it’s so gentle on my sensitive skin. It removes makeup well, but it doesn’t handle waterproof mascara, so I still need a separate remover. I love how soft my skin feels after using it.
Fresh’s customer service was friendly, but they didn’t offer much help when I asked for suggestions about sensitive skin.
this is a gentle cleanser that makes skin still feel fresh
I didn’t find it hydrating enough for my dry skin.
It’s a bit pricey for a cleanser, but the results and the soothing formula make it worth it.
I love their Kombucha Antioxidant Facial Treatment Essence. Highly recommended!
Their Soy Face Cleanser is gentle and has a refreshing scent! Kudos to the shop
Their Rose Deep Hydration Cream felt nice initially, but over time, it started to feel heavy on my skin, especially in humid weather.
I love how gentle their facial cleanser is. I have very sensitive skin, and this is the first cleanser I’ve used that doesn’t make my skin sting.
Too thick for my liking, and the scent was overwhelming. Not ideal for sensitive skin
The mask feels nice and smells good, but I didn’t see any significant change in my skin
Customer service was okay. They responded eventually, but I had to follow up to get an answer.
I love Fresh’s Rose Deep Hydration Face Cream! It smells amazing, and my skin stays moisturized all day.
I’m not sure if I got my 400 dollar’s worth. Will try this though
I love their products! They smell great and the effects are amazing. I guess my only problem is the small packaging for some products
It dried out my skin too much, and I didn’t see the acne improvement I was hoping for
Unfortunately, this product caused me to break out. My skin felt greasy after applying it, and I started seeing pimples after a few uses.
The cleanser dried out my skin, and the moisturizer felt too heavy
This is an outstanding product! It’s hands down the best face wash I’ve ever tried. It cleanses effectively yet remains gentle, leaving my skin feeling calm and refreshed. Highly recommend!
My skin felt no different, and the heavy marketing doesn’t match the lack of effectiveness.
I’ve been using Fresh Skincare’s Rose Face Mask, and it’s amazing! It’s incredibly hydrating and leaves my skin feeling soft and refreshed. The rose scent is lovely and soothing. The mask has become a favorite part of my skincare routine. The packaging is elegant and easy to use. Customer service was excellent—responsive and helpful. Highly recommend this mask!
Brought from this brand to check other products and so far they don’t disappoint.
I love how gentle it works.. M skin is so smooth after using it . I highly recommend this brand
It removes makeup effectively! I love using it at night.
So gentle even for sensitive skins
Tried for two months no results
A fair price for a minimal result. I will try other products of this brand.
I tried their cleanser and its good, Gotta try other products.
I love the product! despite of the price still worth it
Good product but too pricey for me.
I’ve heard rave reviews about the Fresh Soy Face Cleanser, so I decided to give it a try. I’m pleased to say it lived up to the hype!
Fresh Skincare’s face mask is so refreshing! It leaves my skin feeling soft, smooth, and revitalized.
Their cleanser is good so far. It’s not harsh on the skin and it leaves the skin glowing.
Products are not for me, caused breakouts instead. I’m disappointed because I really wanted it to work.
The products are okay. You get what you pay for, considering its low price. Good for people on the budget.
It may not have fancy ingredients, it’s a great option for a budget-friendly pampering session.
I use their serum every night after removing my makeup and it hydrates my skin well.
The scent is too strong for my taste.