49 Cetaphil Reviews & Complaints

4 49 votes
Rating
Subscribe
Notify of
guest
Rating
49 Reviews
Most Voted
Newest Oldest
Inline Feedbacks
View all comments
Evie Johnston
Evie Johnston
9 hours ago
Rating :
     

One of the most trusted brands that I have been using for four to five years already.

Steven
Steven
1 day ago
Rating :
     

Cetaphil is my go-to for everything. The cleanser is gentle yet effective, and the moisturizer keeps my skin happy. Perfect for sensitive skin like mine.

Krissie V.
Krissie V.
9 days ago
Rating :
     

been using this since i was a teen. no irritation, just clean skin

Moms4Days
Moms4Days
12 days ago
Rating :
     

If you have a teen with hormonal skin AND a baby with eczema — Cetaphil. Period. It’s like the toast of skincare. Basic, comforting, always there. Not sexy, but reliable.

Virginia James
Virginia James
16 days ago
Rating :
     

I have been using their product since I was a teenager and still there is no irritation or any skin problems.

Flory P.
Flory P.
17 days ago
Rating :
     

I find it slightly stripping, so pairing it with a good moisturizer is recommended.

Lorie
Lorie
27 days ago
Rating :
     

This made my skin itch and peel. Thought it was gentle—definitely not for me.

Nelly G.
Nelly G.
1 month ago
Rating :
     

Been using this for years. Gentle, never causes breakouts, and does the job. Great basic cleanser.

Shamea
Shamea
1 month ago
Rating :
     

Always reliable, been using it for my baby ever since

Rev
Rev
2 months ago
Rating :
     

Cetaphil’s cleanser is the best I tried for my baby’s skin

Paloma
Paloma
2 months ago
Rating :
     

So basic it does nothing. The cleanser feels like watered-down lotion, and the moisturizer clogs pores. Overpriced for something this ineffective.

Piper P.
Piper P.
3 months ago
Rating :
     

Everyone swears by this, but it did nothing for my skin. Felt like I was just washing my face with water. Not worth it.

Betty
Betty
3 months ago
Rating :
     

Poor communication. I kept getting generic responses which I hate instead of actual help.

Stephanie C.
Stephanie C.
4 months ago
Rating :
     

Fast shipping and great communication! They kept me updated every step of the way.

Jessica
Jessica
4 months ago
Rating :
     

amazing products

Sarah G.
Sarah G.
5 months ago
Rating :
     

Cetaphil Daily Facial Cleanser is a great option for anyone with sensitive skin. It’s gentle, doesn’t foam too much, and leaves my skin feeling clean without being tight or dry

Bridget Heather
Bridget Heather
5 months ago
Rating :
     

Cetaphil customer service was polite but slow to process my return. 

Scarlet R.
Scarlet R.
5 months ago
Rating :
     

This cleanser is gentle and doesn’t irritate my skin, but it leaves a slight film that I don’t love.

Joy G.
Joy G.
5 months ago
Rating :
     

The products arrived beautifully packaged, and the moisturizer feels so luxurious. Can’t wait to order again!

janice
janice
6 months ago
Rating :
     

The Cetaphil Gentle Skin Cleanser is my go-to for my sensitive skin. It’s super mild and doesn’t irritate, but it doesn’t remove makeup very well, so I need a separate makeup remover.

Mau
Mau
6 months ago
Rating :
     

Cetaphil is my only trusted brand! it’s gentle on the skin

Carissa F.
Carissa F.
7 months ago
Rating :
     

Cetaphil is a go-to brand for anyone with sensitive skin. I’ve been using their Gentle Skin Cleanser for years, and it’s never irritated my skin. The products are simple, effective, and don’t have any unnecessary fragrances or ingredients. I also appreciate that they’re affordable and easy to find. Whether you have dry, oily, or sensitive skin, Cetaphil has something for everyone!

Alyce S.
Alyce S.
7 months ago
Rating :
     

It’s a good basic moisturizer, but it doesn’t provide long-lasting hydration on drier days. Good for normal skin but not very hydrating

Amaya Saunders
Amaya Saunders
7 months ago
Rating :
     

When I opened the jar, I noticed there was no seal on top. I wondered if it had already been opened or if it just didn’t come with one.

Megan T.
Megan T.
7 months ago
Rating :
     

Cetaphil is great for sensitive skin, but it feels a bit basic. While it cleanses well, it doesn’t offer any extra hydration or nourishment.

Aubrey
Aubrey
8 months ago
Rating :
     

Cetaphil products are the best I’ve ever used. They’re gentle on my skin, provide excellent moisture, and are reasonably priced! I highly recommend them for sensitive skin!

Precious
Precious
9 months ago
Rating :
     

 Definitely worth the investment!

Josephine E.
Josephine E.
9 months ago
Rating :
     

Always a gem! I also use their hypoallergenic products on my son

Nancy Allen
Nancy Allen
9 months ago
Rating :
     

Good products as always. Also amazing for kids’ use.

Lily D.
Lily D.
10 months ago
Rating :
     

Always using this since college and it never disappoints

Genevieve F.
Genevieve F.
11 months ago
Rating :
     

Their moisturizer is always my go-to!

Charlotte
Charlotte
1 year ago
Rating :
     

My most trusted brand ever! From moisturizer to cleansers!

Carla
Carla
1 year ago
Rating :
     

It’s not suited for my skin.

Lucy Corres
Lucy Corres
1 year ago
Rating :
     

Iam disappointed using their Bodywash..

Maya P
Maya P
1 year ago
Rating :
     

Having this brand in my skincare is really a big help. Also my sister loves their moisturizer her problem with dry skin and sensitive to other products is gone.Cetaphil is the answer

Hazel Cox
Hazel Cox
1 year ago
Rating :
     

One of my favorite brand at all times!

Savannah Mitchell
Savannah Mitchell
1 year ago
Rating :
     

I really love the Cetaphil moisturizing lotion and the Cream you guys must try !

Lucy Thompson
Lucy Thompson
1 year ago
Rating :
     

Iam using their product for years now, 5 star !

Angela Scott
Angela Scott
1 year ago
Rating :
     

A year of experience using their products! Worth every penny !

Venus K.
Venus K.
1 year ago
Rating :
     

It’s an affordable option for body and face wash. 

Sarrah G.
Sarrah G.
1 year ago
Rating :
     

It’s perfect for sensitive skin!

Aika M.
Aika M.
1 year ago
Rating :
     

Minimal irritation, but didn’t address skin concerns

Ines W.
Ines W.
1 year ago
Rating :
     

I feel bad hat Cetaphil doesn’t work for me. I badly want it to work. However, the formula is too greasy for me and it doesn’t absorb well.

Marilyn G.
Marilyn G.
1 year ago
Rating :
     

Their cleanser is the best for me. It removes dirt and makeup gently and it is not harsh to the skin at all.

Jenelyn M.
Jenelyn M.
1 year ago
Rating :
     

I don’t get why this product won’t work on me. I’ve heard so many good reviews about it but sadly it doesn’t work on me.

Diana
Diana
1 year ago
Rating :
     

Impressed with the prompt and helpful customer service. They resolved my issue efficiently.

Stella Q.
Stella Q.
1 year ago
Rating :
     

Highly recommended for sensitive skin.

Mia Harrison
Mia Harrison
1 year ago
Rating :
     

I love their lotions good for treating cold burns.

Brooklyn
Brooklyn
1 year ago
Rating :
     

Worth the hype! Their lotions are incredible on my skin.