60 Cetaphil Reviews & Complaints
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Cetaphil is often described as a gentle, no-nonsense skincare brand beloved by sensitive skin users.
Its cleansers and moisturizers are praised for calming irritation, being fragrance-free, and restoring skin barrier health.
Some users, however, find certain products too mild or greasy.
Overall takeaway: A safe, soothing choice for sensitive skin, excellent for hydration and cleansing without irritation.
* Generated from real customer experiences.
been using this since i was a teen. no irritation, just clean skin
Cetaphil Daily Facial Cleanser is a great option for anyone with sensitive skin. It’s gentle, doesn’t foam too much, and leaves my skin feeling clean without being tight or dry
Cetaphil is a very good product. Most importantly for someone like me who has a sensitive skin.
My skin had always been sensitive, that’s why I tried Cetaphil. Their cleanser is super mild and doesn’t make my skin feel awful that’s why I never changed it.
Cetaphil is gentle and reliable. Perfect for sensitive skin and daily use. No irritation at all.
Cetaphil is my go-to for sensitive skin. I’ve experimented with lots of cleansers, but their Daily Facial Cleanser is the only one that doesn’t irritate my redness. Perfect for everyday use.
My grandma told me to try the Daily Facial Cleanser and i shrugged but omg it’s legit. Ive used other face washes that left my skin tight and itchy but this one rinses clean and doesn’t make my forehead crack like dried paint. I could use a richer moisturizer tho, so i mix it with my old one. Simple and effective for what it is.
Cetaphil is boring but it works. I have sensitive skin and this is one of the few cleansers that doesnt burn or break me out. Been using it for years. No fancy smell just clean skin.
Cetaphil works okay but too basic for me. I expected more smoothness after washing. It’s okay if you want something simple but dont expect much.
Used Cetaphil lotion daily. It hydrated my skin and prevented dryness in cold weather, but I didn’t get any glow or smoothness boost, just basic moisture. Perfect for maintenance but not for those expecting anything beyond that. Solid “essential care,” but not glamour.
Been using this for more than 5 years already and never really complained on how gentle it treats my skin. The same goes with my sisters
Been my moisturizer for many of years. It is also safe for kids and babies considering how sensitive their skins are.
Still my most trusted moisturizer from abroad or locally
One of the most trusted brands that I have been using for four to five years already.
Cetaphil is my go-to for everything. The cleanser is gentle yet effective, and the moisturizer keeps my skin happy. Perfect for sensitive skin like mine.
If you have a teen with hormonal skin AND a baby with eczema — Cetaphil. Period. It’s like the toast of skincare. Basic, comforting, always there. Not sexy, but reliable.
I have been using their product since I was a teenager and still there is no irritation or any skin problems.
I find it slightly stripping, so pairing it with a good moisturizer is recommended.
This made my skin itch and peel. Thought it was gentle—definitely not for me.
Been using this for years. Gentle, never causes breakouts, and does the job. Great basic cleanser.
Always reliable, been using it for my baby ever since
Cetaphil’s cleanser is the best I tried for my baby’s skin
So basic it does nothing. The cleanser feels like watered-down lotion, and the moisturizer clogs pores. Overpriced for something this ineffective.
Everyone swears by this, but it did nothing for my skin. Felt like I was just washing my face with water. Not worth it.
Poor communication. I kept getting generic responses which I hate instead of actual help.
Fast shipping and great communication! They kept me updated every step of the way.
amazing products
Cetaphil customer service was polite but slow to process my return.
This cleanser is gentle and doesn’t irritate my skin, but it leaves a slight film that I don’t love.
The products arrived beautifully packaged, and the moisturizer feels so luxurious. Can’t wait to order again!
The Cetaphil Gentle Skin Cleanser is my go-to for my sensitive skin. It’s super mild and doesn’t irritate, but it doesn’t remove makeup very well, so I need a separate makeup remover.
Cetaphil is my only trusted brand! it’s gentle on the skin
Cetaphil is a go-to brand for anyone with sensitive skin. I’ve been using their Gentle Skin Cleanser for years, and it’s never irritated my skin. The products are simple, effective, and don’t have any unnecessary fragrances or ingredients. I also appreciate that they’re affordable and easy to find. Whether you have dry, oily, or sensitive skin, Cetaphil has something for everyone!
It’s a good basic moisturizer, but it doesn’t provide long-lasting hydration on drier days. Good for normal skin but not very hydrating
When I opened the jar, I noticed there was no seal on top. I wondered if it had already been opened or if it just didn’t come with one.
Cetaphil is great for sensitive skin, but it feels a bit basic. While it cleanses well, it doesn’t offer any extra hydration or nourishment.
Cetaphil products are the best I’ve ever used. They’re gentle on my skin, provide excellent moisture, and are reasonably priced! I highly recommend them for sensitive skin!
Definitely worth the investment!
Always a gem! I also use their hypoallergenic products on my son
Good products as always. Also amazing for kids’ use.
Always using this since college and it never disappoints
Their moisturizer is always my go-to!
My most trusted brand ever! From moisturizer to cleansers!
It’s not suited for my skin.
Iam disappointed using their Bodywash..
Having this brand in my skincare is really a big help. Also my sister loves their moisturizer her problem with dry skin and sensitive to other products is gone.Cetaphil is the answer
One of my favorite brand at all times!
I really love the Cetaphil moisturizing lotion and the Cream you guys must try !
Iam using their product for years now, 5 star !
A year of experience using their products! Worth every penny !
It’s an affordable option for body and face wash.
It’s perfect for sensitive skin!
Minimal irritation, but didn’t address skin concerns
I feel bad hat Cetaphil doesn’t work for me. I badly want it to work. However, the formula is too greasy for me and it doesn’t absorb well.
Their cleanser is the best for me. It removes dirt and makeup gently and it is not harsh to the skin at all.
I don’t get why this product won’t work on me. I’ve heard so many good reviews about it but sadly it doesn’t work on me.
Impressed with the prompt and helpful customer service. They resolved my issue efficiently.
Highly recommended for sensitive skin.
I love their lotions good for treating cold burns.
Worth the hype! Their lotions are incredible on my skin.