60 Cetaphil Reviews & Complaints

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Krissie V.
Krissie V.
9 months ago
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been using this since i was a teen. no irritation, just clean skin

Sarah G.
Sarah G.
1 year ago
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Cetaphil Daily Facial Cleanser is a great option for anyone with sensitive skin. It’s gentle, doesn’t foam too much, and leaves my skin feeling clean without being tight or dry

Caryl Corpuz
Caryl Corpuz
3 days ago
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Cetaphil is a very good product. Most importantly for someone like me who has a sensitive skin.

Elsa Johnson
Elsa Johnson
4 days ago
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My skin had always been sensitive, that’s why I tried Cetaphil. Their cleanser is super mild and doesn’t make my skin feel awful that’s why I never changed it.

Amanda Jenson
Amanda Jenson
1 month ago
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Cetaphil is gentle and reliable. Perfect for sensitive skin and daily use. No irritation at all.

Thomas Lincoln
Thomas Lincoln
1 month ago
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Cetaphil is my go-to for sensitive skin. I’ve experimented with lots of cleansers, but their Daily Facial Cleanser is the only one that doesn’t irritate my redness. Perfect for everyday use.

Ashley
Ashley
1 month ago
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My grandma told me to try the Daily Facial Cleanser and i shrugged but omg it’s legit. Ive used other face washes that left my skin tight and itchy but this one rinses clean and doesn’t make my forehead crack like dried paint. I could use a richer moisturizer tho, so i mix it with my old one. Simple and effective for what it is.

Kevin Brooks
Kevin Brooks
1 month ago
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Cetaphil is boring but it works. I have sensitive skin and this is one of the few cleansers that doesnt burn or break me out. Been using it for years. No fancy smell just clean skin.

Johan Cruz
Johan Cruz
2 months ago
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Cetaphil works okay but too basic for me. I expected more smoothness after washing. It’s okay if you want something simple but dont expect much.

Dominic S.
Dominic S.
3 months ago
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Used Cetaphil lotion daily. It hydrated my skin and prevented dryness in cold weather, but I didn’t get any glow or smoothness boost, just basic moisture. Perfect for maintenance but not for those expecting anything beyond that. Solid “essential care,” but not glamour.

Kit Francis
Kit Francis
3 months ago
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Been using this for more than 5 years already and never really complained on how gentle it treats my skin. The same goes with my sisters

Katalina Ford
Katalina Ford
8 months ago
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Been my moisturizer for many of years. It is also safe for kids and babies considering how sensitive their skins are.

Cecilia Meadows
Cecilia Meadows
9 months ago
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Still my most trusted moisturizer from abroad or locally

Evie Johnston
Evie Johnston
9 months ago
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One of the most trusted brands that I have been using for four to five years already.

Steven
Steven
9 months ago
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Cetaphil is my go-to for everything. The cleanser is gentle yet effective, and the moisturizer keeps my skin happy. Perfect for sensitive skin like mine.

Moms4Days
Moms4Days
9 months ago
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If you have a teen with hormonal skin AND a baby with eczema — Cetaphil. Period. It’s like the toast of skincare. Basic, comforting, always there. Not sexy, but reliable.

Virginia James
Virginia James
9 months ago
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I have been using their product since I was a teenager and still there is no irritation or any skin problems.

Flory P.
Flory P.
9 months ago
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I find it slightly stripping, so pairing it with a good moisturizer is recommended.

Lorie
Lorie
10 months ago
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This made my skin itch and peel. Thought it was gentle—definitely not for me.

Nelly G.
Nelly G.
10 months ago
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Been using this for years. Gentle, never causes breakouts, and does the job. Great basic cleanser.

Shamea
Shamea
11 months ago
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Always reliable, been using it for my baby ever since

Rev
Rev
11 months ago
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Cetaphil’s cleanser is the best I tried for my baby’s skin

Paloma
Paloma
1 year ago
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So basic it does nothing. The cleanser feels like watered-down lotion, and the moisturizer clogs pores. Overpriced for something this ineffective.

Piper P.
Piper P.
1 year ago
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Everyone swears by this, but it did nothing for my skin. Felt like I was just washing my face with water. Not worth it.

Betty
Betty
1 year ago
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Poor communication. I kept getting generic responses which I hate instead of actual help.

Stephanie C.
Stephanie C.
1 year ago
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Fast shipping and great communication! They kept me updated every step of the way.

Jessica
Jessica
1 year ago
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amazing products

Bridget Heather
Bridget Heather
1 year ago
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Cetaphil customer service was polite but slow to process my return. 

Scarlet R.
Scarlet R.
1 year ago
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This cleanser is gentle and doesn’t irritate my skin, but it leaves a slight film that I don’t love.

Joy G.
Joy G.
1 year ago
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The products arrived beautifully packaged, and the moisturizer feels so luxurious. Can’t wait to order again!

janice
janice
1 year ago
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The Cetaphil Gentle Skin Cleanser is my go-to for my sensitive skin. It’s super mild and doesn’t irritate, but it doesn’t remove makeup very well, so I need a separate makeup remover.

Mau
Mau
1 year ago
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Cetaphil is my only trusted brand! it’s gentle on the skin

Carissa F.
Carissa F.
1 year ago
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Cetaphil is a go-to brand for anyone with sensitive skin. I’ve been using their Gentle Skin Cleanser for years, and it’s never irritated my skin. The products are simple, effective, and don’t have any unnecessary fragrances or ingredients. I also appreciate that they’re affordable and easy to find. Whether you have dry, oily, or sensitive skin, Cetaphil has something for everyone!

Alyce S.
Alyce S.
1 year ago
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It’s a good basic moisturizer, but it doesn’t provide long-lasting hydration on drier days. Good for normal skin but not very hydrating

Amaya Saunders
Amaya Saunders
1 year ago
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When I opened the jar, I noticed there was no seal on top. I wondered if it had already been opened or if it just didn’t come with one.

Megan T.
Megan T.
1 year ago
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Cetaphil is great for sensitive skin, but it feels a bit basic. While it cleanses well, it doesn’t offer any extra hydration or nourishment.

Aubrey
Aubrey
1 year ago
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Cetaphil products are the best I’ve ever used. They’re gentle on my skin, provide excellent moisture, and are reasonably priced! I highly recommend them for sensitive skin!

Precious
Precious
1 year ago
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 Definitely worth the investment!

Josephine E.
Josephine E.
1 year ago
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Always a gem! I also use their hypoallergenic products on my son

Nancy Allen
Nancy Allen
1 year ago
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Good products as always. Also amazing for kids’ use.

Lily D.
Lily D.
1 year ago
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Always using this since college and it never disappoints

Genevieve F.
Genevieve F.
1 year ago
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Their moisturizer is always my go-to!

Charlotte
Charlotte
1 year ago
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My most trusted brand ever! From moisturizer to cleansers!

Carla
Carla
1 year ago
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It’s not suited for my skin.

Lucy Corres
Lucy Corres
1 year ago
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Iam disappointed using their Bodywash..

Maya P
Maya P
1 year ago
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Having this brand in my skincare is really a big help. Also my sister loves their moisturizer her problem with dry skin and sensitive to other products is gone.Cetaphil is the answer

Hazel Cox
Hazel Cox
1 year ago
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One of my favorite brand at all times!

Savannah Mitchell
Savannah Mitchell
1 year ago
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I really love the Cetaphil moisturizing lotion and the Cream you guys must try !

Lucy Thompson
Lucy Thompson
1 year ago
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Iam using their product for years now, 5 star !

Angela Scott
Angela Scott
1 year ago
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A year of experience using their products! Worth every penny !

Venus K.
Venus K.
1 year ago
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It’s an affordable option for body and face wash. 

Sarrah G.
Sarrah G.
1 year ago
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It’s perfect for sensitive skin!

Aika M.
Aika M.
1 year ago
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Minimal irritation, but didn’t address skin concerns

Ines W.
Ines W.
2 years ago
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I feel bad hat Cetaphil doesn’t work for me. I badly want it to work. However, the formula is too greasy for me and it doesn’t absorb well.

Marilyn G.
Marilyn G.
2 years ago
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Their cleanser is the best for me. It removes dirt and makeup gently and it is not harsh to the skin at all.

Jenelyn M.
Jenelyn M.
2 years ago
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I don’t get why this product won’t work on me. I’ve heard so many good reviews about it but sadly it doesn’t work on me.

Diana
Diana
2 years ago
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Impressed with the prompt and helpful customer service. They resolved my issue efficiently.

Stella Q.
Stella Q.
2 years ago
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Highly recommended for sensitive skin.

Mia Harrison
Mia Harrison
2 years ago
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I love their lotions good for treating cold burns.

Brooklyn
Brooklyn
2 years ago
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Worth the hype! Their lotions are incredible on my skin.

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