18 Aesop Reviews & Complaints
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Aesop receives high marks for its luxurious packaging, earthy scents, and refined ingredients.
Customers rave about the aromatic experience and the sensory pleasure of each product, especially hand washes and serums.
While many find the quality excellent, others feel the results don’t always justify the premium price.
Overall takeaway: Aesop is a favorite for those seeking a sensorial, design-forward skincare experience—more about ritual than dramatic transformation.
* Generated from real customer experiences.
Beautifully formulated products with elegant textures. My skin felt clean, balanced, and hydrated after every use.
For a brand that charges premium prices, the packaging design of the fabulous facial cleanser is completely flawed. The glass bottle looks nice on the counter, but trying to pour a viscous liquid out of a wide open mouth glass bottle in a slippery shower is a recipe for disaster. Half the product spilled down the drain on week one.
Beautiful packaging and even better products. The facial moisturizer absorbs quickly and never feels heavy.
Beyond the iconic, minimalist design that looks amazing in any bathroom, Aesop’s Parsley Seed Anti-Oxidant Intense Serum is phenomenal. It provides a lightweight, breathable barrier against city pollution and hydrates my skin perfectly without the need for a heavy cream.
Aesop products feel incredibly high quality. The hand wash and facial cleanser smell amazing and leave my skin feeling clean but never stripped. Expensive, yes, but the experience feels luxurious.
Aesop products feel very luxurious in a minimal and understated way. I especially liked the hand wash and facial moisturizer because everything smelled fresh and herbal without overwhelming my skin.
The facial cleanser works well without making my skin feel dry. I just wish the moisturizer gave a little more hydration during colder weather.
Bought Aesop mostly because I kept seeing it everywhere lol. I’ve been using the serum at night and my skin’s been looking a bit fresher lately. Price is still kinda crazy though.
It’s okay.
I’m obsessed with their Resurrection Hand Balm; calming scent and makes my hands soft without grease.
Hand soaps are great for display and not for use because of it’s price. I love the scent of each soap, though.
Aesop hand soaps are such a treat, amazing scents and sleek bottles. Docking a star because of how expensive they are for everyday use.
Heavy fragrance that lingers; expensive.
The products are very effective and the results can be observed just after a week of using them.
Great under makeup very smooth.
Felt nice but didn’t really do much for my skin.
Love the scent of their perfumes with a variety to choose from. Scent lingers and keeps you smelling good from day and night.
After a week, my skin looked less tired.