19 COSRX Reviews & Complaints

3.5 19 votes
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Priscilla Portmore
Priscilla Portmore
14 days ago
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Overhyped and irritating! Their snail mucin left my skin sticky and broke me out. Not worth the price, and the formulas feel cheap.

Abegail V.
Abegail V.
1 month ago
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I had high hopes, but this broke me out badly. My skin felt greasy, and the product just sat on my face. Definitely not for me.

Denisse
Denisse
1 month ago
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Took way too long to process my refund.

Lisha McKinley
Lisha McKinley
1 month ago
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Excellent service! They answered all my questions and even gave me a discount for my next purchase.

Zayna
Zayna
2 months ago
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amazing pimple patch!

Diane S.
Diane S.
2 months ago
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The COSRX Advanced Snail 96 Mucin Power Essence has a unique texture that’s a little sticky at first but absorbs nicely into the skin. It’s very hydrating and helps soothe redness, especially after breakouts. While it made my skin look plumper, it didn’t completely fade old acne scars as quickly as I expected. Still, it’s a great addition to any skincare routine

Corrina B.
Corrina B.
2 months ago
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COSRX customer service was hard to reach, and when I finally got through, they didn’t offer much help with my lost package.

Irene
Irene
3 months ago
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I wanted to love this product because I’ve heard great things about COSRX, but the AHA/BHA toner didn’t do much for my skin

Krissy C.
Krissy C.
3 months ago
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I reached out to customer service, but their response felt generic and didn’t address my concerns properly.

Gayle
Gayle
3 months ago
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The COSRX Snail Mucin Essence is a game-changer!  Highly recommended

Lauren
Lauren
3 months ago
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COSRX’s AHA BHA PHA LHA 35 Peel gently exfoliates my skin and helps minimize the appearance of my pores. It has become an essential part of my skincare routine, leaving my skin feeling clean and refreshed after every use.

Maureen Smith
Maureen Smith
1 year ago
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Unfortunately, this one was a miss for me – not the luxurious cream I was hoping for.

Kris S.A.
Kris S.A.
1 year ago
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Bought a whole skin care routine set and the packaging is larger than most I tried. So, it’s worth the money in terms of amount. I’ll try this out for this month and update you with results.

Claire I.
Claire I.
1 year ago
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Their retinol is good for first-time users. It’s not harsh and it is formulated for sensitive skin.

Shaira
Shaira
1 year ago
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Not as effective like I thought it would be. To each their own, I guess.

Kaye H.
Kaye H.
1 year ago
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Great as usual. Been using it for a year and it has been my go-to skin care routine.

Wyatt Robert
Wyatt Robert
1 year ago
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The products irritated my skin and caused dryness.

Grace Anne
Grace Anne
1 year ago
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Their retinol is good for beginners. It’s not harsh on the skin and it is effective.

Trinity
Trinity
1 year ago
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I’ve been using their sunscreen for months, and it’s a total winner! It’s lightweight and doesn’t leave a white cast.